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Front Office Agent- Seasonal

icon building Company : Eos
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Front Office Agent- Seasonal

 


Responsibilities/Duties:



  • Possesses knowledge of all hotel and marina services as well as hours of operation.

  • Greets guests courteously, ability to check guests in and out of the PMS.

  • Possesses knowledge of reservation and billing systems.

  • Maintains and controls room inventory and availability, coordinates with Housekeeping.

  • Possesses knowledge of the property's credit policies.

  • Possesses knowledge of products, rates, and special promotions.

  • Monitors the arrival emails and responds to guest requests.

  • Possesses knowledge of, and uses, emergency procedures.

  • Conducts inventory of and restocks supplies.

  • Completes checkout procedures for guests.

  • Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.

  • Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.

  • Runs a detailed shift audit by employee, and balances daily work to computers.

  • Maintains neatness of front desk work area.

  • Performs all other related duties as assigned.














Required Training/


Education/Experience:



High School Diploma or equivalent.  Prior Front Desk experience preferred, but not required.


 



Minimum Qualifications:



·     Good communication and interpersonal skills.


·     Must have command of the English language


·     Effective time management and task prioritization skills


·     Must be able to work flexible and extended days/hours, including evenings, weekends and holidays.


·     Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment.


·     Basic mathematical skills.


·     Able to stand, sit and continuously move for extended periods of time.


·     Must be alert to the needs of guests and team members.


·     Able to lift 50 pounds.


·     Good hearing and vision with or without corrective lenses. 



Sun Outdoors Marathon offers:


Competitive Wages


Employee Housing


Paid Vacation Time


7 Paid Holidays


Employer-Sponsored Health Plans


Dental Insurance


Vision Insurance


Disability Insurance


Supplemental Insurance


Life Insurance


401K with Company Match


And Much More


Come Join Our Team...

Original job Front Office Agent- Seasonal posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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