Front Office Assistant

Description

Coyne Oral Surgery is seeking a detail oriented and patient focused Front Desk Assistant to join our team in Franklin, TN. 

This role is essential in creating a welcoming environment for our patients while managing key administrative tasks, including insurance, billing, and financial coordination. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced setting. 

Duties and Responsibilities

• Greet patients as they arrive for their appointment. 
• Answer phone calls promptly.
• Perform office administration tasks.
• Schedule procedures for clinical visits.
• Verify insurance coverage for new and existing patients and referrals.
• Enter patient’s insurance information in practice management software. 
• Accurately calculate surgery deposits and copays based on individual insurance.
• Process insurance payments.
• Respond to patient's questions concerning billing and payments.
• Calculate patient financial responsibilities based on insurance coverage.
• Flexible to work and be trained in all aspects of the office.
• Enjoy interacting with patients and working in a team environment.

Requirements

• 1+ years of Dental and/or Oral Surgery insurance and billing experinece preferred. 
• Willingness to learn and be trained on all aspects of the office.
• Ability to be at work on time and ready to work each day.
• Excellent verbal and written communication skills.
• Experience using computers and practice management systems. 
• The ability to stay organized and detail oriented while working in a fast-paced environment.
• High school diploma or equivalent. 

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long and Short-Term Disability
• Paid Time Off
• 401(k) with Company Match

If you thrive in a patient-centered environment and have experience with insurance and billing, we encourage you to apply to join our team!