Front Office Assistant

Pay $17.00 - $19.00 an hour / Monday - Friday 8:00am - 4:30pm

Are you the go‑to person everyone counts on to keep things running smoothly? Do you thrive in a fast‑paced environment where communication, organization, and people skills are key? If so, we’d love to meet you.

We are seeking an Administrative Assistant who brings exceptional customer service, professionalism, and a positive attitude to our busy administrative offices. This role is perfect for someone who loves supporting others, juggling multiple priorities, and being the central connector across teams and departments.  You’ll join a collaborative, fast‑moving environment where your work truly matters. You’ll support talented teams, build strong relationships across the organization, and be part of meaningful day‑to‑day operations that keep our administrative offices running at their best.

Core Responsibilities

In this vital role, you will help keep our operations flowing and our teams informed. Your day may include:

• Crafting and maintaining high‑quality, professional correspondence (letters, memos, reports, spreadsheets, and more)


• Coordinating office support functions and providing guidance to clerical staff as needed


• Scheduling and organizing meetings and trainings—including room bookings, teleconferences, and materials


• Attending committee meetings, taking accurate minutes, and sharing them with the team


• Maintaining an organized, up‑to‑date filing system


• Handling phone calls with professionalism and routing mail efficiently


• Managing supply orders, tracking deliveries, and supporting purchasing needs


• Supporting special projects that help our department grow and succeed


• Using the latest technology to enhance workflows and support department goals


• Ensuring compliance with relevant agency and government standards

This position requires someone who is responsive, helpful, and confident interacting with internal teams, external partners, vendors, and visitors. If you love being the person who makes everything work smoothly, this is your place.

Qualifications

• High School Diploma or equivalent (required)


• 3–5 years of administrative or office support experience


• Strong computer proficiency and comfort with new technologies


• Excellent communication and customer service skills


• A positive attitude, strong attention to detail, and the ability to stay organized in a dynamic environment


• A valid NYS Driver’s License (travel may be required)

Benefits  

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere.  We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. 

• Comprehensive Health/Dental/Vision


• Direct Deposit


• Flexible Spending Account (FSA)


• Retirement Plan 403(b)


• Life Insurance


• Voluntary Benefits


• Employee Assistance Program (EAP)


• Generous PTO Plans (Sick, Vacation and Employee Leave) 


• Tuition Reimbursement


• Service Awards


• Employee Appreciation Events


• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families.  If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.   Please visit our careers website to access the full job description located within the job posting.  upstatecpjobs.org   

To access a copy of the job description Click Here - Administrative Assistant