Front Office Assistant

Here at East Sac Dental, we believe that a smile tells a thousand words, and we are dedicated to giving our patients high-quality dental care. We offer a full range of dental services, so all of your family's needs are met under one roof. Our goal is for you to leave our office with a memorable and enjoyable dental experience, which is why our welcoming and compassionate staff will do everything they can to make you feel right at home.

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays a vital role in our dental office, where we prioritize patient care, laughter, and building lasting relationships.

Work Schedule: Monday - Friday 7 AM - 4 PM

Compensation Range: $26 - $30 per hour based on experience 

Qualifications

• Dental office experienced 1 - 2 years required
• Prior working experience with Dentrix preferred

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

With this position, you will have:

• 3 Weeks Collective Paid Time Off & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.