Front Office Assistant

We are seeking a motivated and detail-oriented Front Office Assistant to join our team at a home health aide and companion care agency.  The ideal candidate will provide essential administrative support to ensure smooth daily operations, assisting various departments as needed.  This position is Monday through Friday 8:00 a.m. - 2:00 p.m.  Key responsibilities include:

Answering and directing phone calls to the appropriate staff members

Receiving, sorting, and distributing daily mail and deliveries

Tracking and sending out birthday, holiday, and sympathy cards

Welcoming visitors to the office and assisting them as needed

Filing and maintaining organized records

Assisting with processing applications for hiring

Setting up orientations for new employees and assisting with related processes

Running CORI background checks for prospective employees

Supporting hiring and scheduling interviews

Keeping inventory of office supplies and ordering new materials as needing

Printing and stocking office use templates and forms as required

Assisting in creating staff badges for employees

Supporting the HR department with filing and administrative tasks as needed

Performing other clerical receptionist duties such as filing, photocopying, and faxing

Assisting office staff with daily functions and other duties that may arise to ensure efficient business operations

• Ability to establish rapport with medical professionals and clients
• Must be able to work well independently
• Excellent communication skills, both written and verbal
• Comfortable with computers and the ability to learn and operate scheduling and training software systems.
• Strong problem-solving skills, able to work under time pressure and handle multiple tasks while remaining composed
• Enjoy speaking on the phone, shows an interest in learning about clients' unique needs, and demonstrates compassion and empathy toward clients and caregivers
• Bilingual proficiency in Spanish preferred.