Front Office Assistant

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees.

Attain Sports owns and manages four baseball teams: the Baltimore Orioles Double-A affiliate Chesapeake Baysox, the Baltimore Orioles High-A affiliate Frederick Keys, the MLB Draft League Aberdeen IronBirds, and the Atlantic League Professional Baseball Club Spire City Ghost Hounds. Additionally, Attain Sports is an owner of the United Soccer League (USL) Championship Club Loudoun United FC.

Position Type: Part-time, Monday - Friday, 9:00 am - 2:00 pm

Position Overview
The Frederick Keys are seeking a professional, organized, and customer-focused Front Office Assistant to serve as the first point of contact for our organization. This role is essential to ensuring smooth day-to-day operations of the front office while supporting multiple departments, including executive leadership and sponsorship.

• Answer and direct incoming phone calls in a courteous and professional manner


• Greet and assist visitors, partners, and guests at the front desk


• Maintain and organize office supplies, equipment, and common areas


• Provide top-notch customer service to fans, partners, and community members


• Support the General Manager with administrative duties, including:
  
  
  
  • Scheduling meetings and managing calendars 
  
  
  • Preparing documents and correspondence
  
  
  • Handling confidential information with discretion
  
  
  
  


• Assist the sponsorship department by:
  
  
  
  • Helping build and format partnership proposals 
  
  
  • Conducting basic research on prospective partners
  
  
  • Organize sales materials and presentations 
  
  
  
  


• Coordinate incoming and outgoing mail, packages, and deliveries 


• Maintain internal filing systems (both digital and physical)


• Assist with data entry and database management (CRM systems, as applicable)


• Support game day and event preparation as needed


• Help coordinate internal meetings, including setting up rooms and materials


• Monitor and respond to general email inquiries 


• Assist with special projects and additional tasks as assigned by leadership
  
  

• Strong communication and interpersonal skills 


• Highly organized with strong attention to detail 


• Ability to multitask and prioritize in a fast-paced environment 


• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)


• Positive attitude and team-first mentality 


• Prior administrative or customer service experience preferred 
  
  

Additional Information

Attain Sports is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). 

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.