Front Office Coordinator

Located in greater Boston, Audiology and Hearing Solutions (AHS) is a well\-established, multi\-location private audiology practice focused on providing exceptional patient care while maintaining the highest level of integrity. With offices in Winchester and Woburn, AHS is known for its patient\-first approach, collaborative team environment, and commitment to best practices in hearing healthcare.

Position Overview

Key Responsibilities

• Greet patients warmly and provide an excellent first impression, both in person and over the phone
  


• Manage appointment scheduling, confirmations, and rescheduling across both office locations
  


• Verify patient information, insurance details, and collect co\-pays as needed
  


• Coordinate patient flow to support audiologists and clinical staff
  


• Maintain accurate patient records within the practice management system
  


• Handle incoming calls, voicemails, and general inquiries professionally and efficiently
  


• Support office organization, including supply management and general front\-desk operations
  


• Communicate clearly with patients regarding appointments, paperwork, and next steps
  


• Collaborate with team members to ensure smooth daily operations across both locations
  

Requirements

• Prior experience in a medical, healthcare, or professional office setting preferred
  


• Strong interpersonal and communication skills with a friendly, patient\-focused approach
  


• Excellent organizational skills and attention to detail
  


• Ability to multitask and remain calm in a busy environment
  


• Comfort working independently and as part of a team
  


• Willingness and ability to work a split schedule between Winchester and Woburn
  

Benefits

• Comprehensive healthcare benefits (medical, dental, and vision)
  


• Paid time off and paid holidays
  


• Matching 401(k)
  


• Supportive and collaborative team environment