Front Office Coordinator

Hear Again America is a patient\-focused hearing care practice dedicated to helping people reconnect with the sounds that matter most. Their Key West location offers a welcoming, supportive environment where patients feel heard, cared for, and confident in their hearing journey.

Position Overview

Hear Again America is seeking a Front Office Coordinator to serve as the first point of contact for patients and play a key role in creating a positive, organized, and friendly office experience.

Key Responsibilities

• Greet patients warmly in person and over the phone
  


• Schedule appointments and manage the daily clinic calendar
  


• Verify patient information and assist with intake forms
  


• Collect payments and handle basic billing or insurance\-related tasks
  


• Maintain organized patient records and office files
  


• Coordinate with providers to support efficient patient flow
  


• Assist with general administrative and office support duties
  


• Ensure the front office remains clean, welcoming, and professional
  

Qualifications

• Friendly, professional communication skills (in person and by phone)
  


• Strong organizational skills and attention to detail
  


• Comfort using computers, scheduling systems, and basic office software
  


• Ability to multitask and stay calm in a busy office environment
  


• Customer service, administrative, or front office experience preferred
  


• Medical or hearing healthcare experience is a plus, but not required
  

Benefits

• Health, dental, and vision insurance
  


• Life insurance
  


• Paid time off (PTO)
  


• Paid holidays