Front Office Coordinator - Orthodontics Office

Front Office Coordinator – Orthodontics (Cedar Rapids, IA)

Cedar Rapids, IA | $20–$21/hr | 4-Day Workweek | No Nights or Weekends

We're partnering with a well-respected orthodontic practice in Cedar Rapids on their search to hire a Front Office Coordinator to their team! They are seeking someone who thrives in a fast-paced, patient-facing setting, is tech-savvy and detail-driven, and genuinely enjoys helping people. If you take initiative, love being organized, and enjoy making a difference in people’s lives, this could be the perfect fit.

This is a full-time role with a 4-day workweek (Monday–Friday only) and a close-knit, high-performing team that values positivity, professionalism, and patient care.

What You'll Do:

As one of the key faces of the front office, you'll be responsible for:

• Greeting patients and managing check-in/check-out across multiple providers


• Answering phones, scheduling appointments, and coordinating follow-up communication


• Verifying insurance benefits and helping patients understand payment plans


• Entering charges, collecting payments, and maintaining accurate records


• Managing provider calendars and daily patient schedules


• Supporting office systems, meetings, and staff communication


• Maintaining a HIPAA-compliant, welcoming, and professional environment

You’ll need to be organized, proactive, and comfortable juggling multiple tasks while keeping patient care at the center of everything you do.

What We're Looking For:

• 5+ years of office/administrative experience (medical or dental experience is a plus!)


• Strong computer skills (email, spreadsheets, software systems)


• Excellent communication and customer service skills


• Ability to work independently and solve problems proactively


• Strong attention to detail and organizational abilities


• Friendly, polished, and professional demeanor


• Ability to manage multiple priorities with calm and confidence


• Must be able to pass a financial and criminal background check and sign a confidentiality agreement

Schedule & Work Location:

• Schedule: Full-time (35+ hours/week), Monday–Friday


• No nights or weekends


• Location: Supports up to three (3) Cedar Rapids-area locations (reliable transportation required)

Pay & Benefits:

• Pay: $20–$21/hour, depending on experience


• Perks & Benefits include:
  
  
  
  • 401(k) with profit sharing
  
  
  • Paid Time Off
  
  
  • Paid sick leave and 5 paid holidays
  
  
  • Uniform allowance
  
  
  • Continuing education credits
  
  
  • Free orthodontic treatment for employees and long-term employee children
  
  
  • (Note: Health insurance is not offered with this role.)
  
  
  
  

KSI’s Talent Acquisition Team partners with companies to assist with their hiring needs. All positions are direct-to-hire opportunities with the employer.