Front Office Professional - National Hearing & Balance

FRONT OFFICE PROFESSIONAL

A private Audiology practice in Albuquerque, NM is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals. This is a full time position.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule









• Contact patients to confirm appointments.









• Track and report daily scheduling metrics.









• Effectively handle telephone inquiries.









• Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.









• Maintain patient records in billing/scheduling system and in hard copy.









• Type correspondence for professionals.









• Assist with physician marketing and general marketing efforts









• Provide back-up billing support including verification of benefits









• Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

• High School Diploma required; Associates degree preferred









• 2 years front office experience









• Must be computer literate in all Microsoft Office programs.









• Must be able to work well independently and be detailed-oriented and organized.









• Must have a reliable car


• Will provide training and tools necessary for any experience level to succeed in this role

The ideal candidate will also possess:

• Excellent people and customer service skills









• Ability to handle heavy phone work and provide top-notch service.









• Strong organizational skills.









• Excellent communication skills.









• Prior medical/healthcare office experience a plus!









• Independent worker who thinks on their feet.

Vacation Benefits

Health Insurance

Pay Range between $18 and $22 an hour depending on experience

Mileage Reimbursement