Front Office Receptionist

Boston Sports Medicine is seeking a full-time front desk receptionist to be a part of our Brookline Physical Therapy team.

This position involves a combination of scheduling, fielding phone calls, collecting copayments, and other miscellaneous administrative tasks. This is a full- time in office job, 40 hours weekly Monday-Friday.

Key Responsibilities

• Field phone calls, respond to inquires, and provide information about the practice's services.
• Schedule and coordinate patient appointments efficiently, considering therapist availability and patient preferences.
• Manage appointment cancellations, rescheduling requests, waitlists.
• Perform general administrative tasks such as filing, data entry, and maintaining patient records.
• Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience.

Hours: 40 hours weekly, 8-4:30 Monday-Friday

Compensation: $23-25 an hour

Qualifications:

• Highschool graduate or equivalent
• Medical clerical experience strongly preferred
• Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs
• Self-starter and detail oriented
• Tactful interpersonal relationships