Front Office Specialist

Description

The Macula Center is an Ophthalmology practice servicing the Clearwater/Tampa Bay area with over 70 years of collective patient care experience. Our board-certified ophthalmologists provide unique complete eye care. We strive in ensuring all our patients are given exceptional care to the max, with warmth and genuine hospitality to make all our patients feel comfortable and at home.

To assist us in the care of our patients, we are currently seeking for a Front Office Specialist to join our dynamic team.  

Are you energetic, motivated, dedicated, and passionate about patient care... then, we want to speak with you!!!

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Excellent health insurance benefits
• Generous 401k matching program
• Paid time off
• Paid holidays
• Free counseling and support services
• Employee Perk Package
• and more...

Some of the duties our Front Office Check-in/out Specialist include, but are not limited to:

• Greet patients when they check in.
• Verify patients Insurance and Demographic information.
• Scan/Upload necessary information into EHR/PM system
• Collect Patient's copays, deductible/co-insurance or balances as needed.
• Dispense over-the-counter supplies.
• Request referrals/authorizations from PCP when booking an appt.
• Answer and triage patient calls.
• Batch and balance at the end of the day.
• Follow proper closing procedures at the end of the day.

Requirements

• Medical Billing/Coding experience required
• Strong customer service
• Strong communication skills
• Strong data entry, organization skills, and attention to detail.
• Must be able to multitask and work well under pressure
• Teamwork/ability to work well with others.

#INDOTHER