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Front Office Specialist

Job Description - Front Office Specialist


Are you caring and enthusiastic person looking for a fulfilling career in healthcare? West County Ophthalmology is a fun, fast paced, lively surgeon's office. We work hard to make sure our patients have the latest in treatment options. Our commitment is to provide the highest quality of comprehensive eye care! We are currently seeking a Front Office Specialist to join our team. Worried you don’t have any experience? No problem, our rockstar front desk team is willing to train the right candidate.

You'll be a great fit if you find joy in:

  • Answering phone calls from patients, referring doctors and vendors
  • Having face to face interactions with patients to verify demographic and health insurance information
  • Updating data in an Electronic Health Record
  • Collecting payments of all types including cash, checks, and credit cards
  • Prepping paperwork, mailings, and clerical duties
  • Scheduling appointments and managing the office schedule

What you get:

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

  • Excellent health insurance benefits; eligible on the first of the month after 30 days of employment.
  • Generous 401k matching program with immediate 100% vesting
  • Paid time off with immediate accrual
  • Paid holidays available on day one
  • Free counseling and support services
  • Employee Perk Package

Requirements

To be considered, you'll need to:

  • Strong Hospitality Skills and Patient care focus
  • Strong communication skills, both verbal and written
  • Computer savvy
  • Enjoy working in a team-based environment
  • Have an acute sense of attention to detail
  • Be able to multitask
  • Previous medical receptionist/front desk experience a plus

If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!


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