Front Office Team Member

Apex is seeking to add a highly motivated, upbeat full-time Front Office team member to our long-tenured staff. As a Front Office team member at an Apex-supported practice, you will be responsible for ensuring that every patient has an Outstanding Patient Experience. You will work as part of a close-knit ‘work family’ and earn the opportunity to take on additional responsibilities in a dynamic, high growth healthcare services environment. You will have the opportunity to see the impact of your work as you delight your teammates by clearing roadblocks so that they can provide outstanding patient care. We believe strongly in continuous improvement, and you will be an active participant in identifying opportunities to improve. 

While experience is a plus, we’re looking for candidates with a willingness to learn. We’re seeking candidates who are looking for a career, not just a job. We offer an excellent opportunity to grow with a wonderful team.   

Core responsibilities include:

• Professionally handling patient phone calls

• Schedule management

• Greeting patients and keeping their information up to date

• Patient treatment plan preparation and discussion

• Payment/collections

• Insurance benefits and claims

Benefits:

• PTO and paid holidays
• Relaxed, friendly, and fun culture filled with smart colleagues across the entire organization
• Opportunity to play a role in the success of a rapidly growing company
• Competitive pay with bonus potential
• Comprehensive health, dental, and vision benefits
• 401K plan with up to 4% matching

Requirements:

• Positive and outgoing personality

• Exceptional communication skills

• Great attention to detail

• Reliable and Trustworthy

• Willingness to learn

• Computer Skills (Open Dental preferred/Word)

• Minimum of 2 years front office experience preferred

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k) matching
• Paid training