Front Office Team Member - Dental

Job Summary:

Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community’s health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.  

The Dental Front Office member is a member of the Dental team that includes the Dental Site Administrator, Dentist, Dental Hygienists, Dental Assistants and Front Office. They support the mission and values of Maple City Health Care Center (MCHCC) by providing quality care in a team environment.

Duties and Responsibilities:  

• Coordinates the work of the Dental Front Office? 
• Greets and receives patients and the general public, by phone or in person? 
• Coordinates various activities related to front office procedures to assure a smooth patient flow and high quality of customer service? 
• Works with Billing Team to ensure accurate and timely billing? 
• Utilizes EMR in patient care and staff communication? 
• Coordinates patient referrals? 
• Completes opening and closing tasks? 
• Other duties that support our shared work, as assigned? 
• Demonstrates effective interpersonal skills?