Front Parts Counter

Description of the role:

The FRONT PARTS COUNTER role at Blackstone Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience.

Responsibilities:

• Assist customers in person, over the phone, and via email to identify and locate the required parts


• Provide accurate and up-to-date information about parts availability, pricing, and compatibility


• Process parts orders and ensure timely delivery or pickup


• Maintain inventory levels and update stock records


• Collaborate with the service department to ensure timely fulfillment of parts requests


• Resolve any customer complaints or concerns regarding parts

Requirements:

• Previous experience in an automotive parts or retail environment preferred


• Strong knowledge of automotive parts and their functionality


• Excellent communication and customer service skills


• Attention to detail and ability to handle multiple tasks simultaneously


• Proficiency in computer systems and MS Office


• Knowledge of Tekion is a plus

Benefits:

• Competitive compensation ranging from $18 to $20 per hour


• Healthcare benefits package


• 401(k) retirement plan


• Paid time off and holidays


• Career development and advancement opportunities

About the Company:

Blackstone Toyota is a reputable and established automotive dealership located in Fresno, California. We have been serving the community for over 20 years and pride ourselves on providing exceptional service and quality vehicles to our customers. Our dedicated team of professionals is committed to delivering an outstanding experience to every individual who walks through our doors.