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Front Parts Counter at Ford Dealership

Job Description - Front Parts Counter at Ford Dealership



STARLING FORD


EXPERIENCED AUTOMOTIVE PARTS COUNTER PERSON


Your Experience Matters. Your Career Should Grow.


More for Less — More Opportunity. More Support. More Career Potential.


Are you an experienced automotive parts professional who knows the difference between simply selling a part and getting the right part to the right person the first time?


Starling Ford is looking for an experienced Retail Parts Counter person to join our team in Titusville, Florida. We’re looking for someone who knows the automotive parts business, takes pride in accuracy, builds strong customer relationships, and understands that great parts service is essential to keeping customers happy and technicians productive.


If you have dealership parts experience, strong product knowledge, and the drive to deliver outstanding service, we want to hear from you.


WHY STARLING FORD?


At Starling Ford, you’re joining an established Ford dealership with a commitment to customer satisfaction, teamwork, and doing things right. We believe experienced people deserve the opportunity to succeed, be recognized for their contributions, and build a future.


What makes this opportunity different?



  • Career Growth Opportunities: Build your knowledge of Ford parts, expand your responsibilities, and pursue advancement into senior parts counter, wholesale, inventory, or parts management roles as opportunities become available.

  • A Professional Dealership Environment: Work alongside an established service and parts operation that understands the importance of having the right parts available when they’re needed.

  • Your Experience Is Valued: Bring your existing knowledge to the team and make an immediate impact.

  • A Career, Not Just a Job: We want team members who are interested in developing their skills and growing with the dealership.

  • A Team-Focused Culture: Help our retail customers, service technicians, and service advisors deliver the level of service our customers expect.


WHAT YOU’LL DO



  • Assist retail customers in identifying and purchasing the correct automotive parts and accessories.

  • Look up parts accurately using Ford electronic parts catalogs and dealership systems.

  • Identify correct parts by vehicle application, VIN, model, year, and configuration.

  • Support walk-in customers, incoming phone inquiries, and other retail parts counter needs.

  • Provide knowledgeable recommendations while maintaining a professional, customer-first approach.

  • Check parts availability, pricing, and ordering information.

  • Coordinate with the parts department team to maintain accurate transactions and timely parts availability.

  • Help maintain an organized, professional, and efficient parts counter.

  • Build lasting customer relationships that encourage repeat business and customer loyalty.

  • Stock inventory, including tires


WHAT WE’RE LOOKING FOR


Our ideal candidate brings:



  • Previous automotive parts counter experience, preferably in a dealership environment.

  • Strong automotive parts knowledge and the ability to identify the correct parts efficiently.

  • Experience using electronic parts catalogs and dealership computer systems.

  • Excellent customer service, communication, and problem-solving skills.

  • Attention to detail and a commitment to accuracy.

  • Dependability, organization, and a strong work ethic.

  • The ability to work effectively with customers, technicians, advisors, and fellow team members.


Ford parts experience is a plus. Candidates with experience at another automotive dealership or a strong aftermarket parts background are encouraged to apply if they have the knowledge and skills to succeed in a professional dealership environment.


COMPENSATION & BENEFITS


We want to attract and retain great people. Our compensation and benefits package may include:



  • Competitive pay based on experience and qualifications.

  • Opportunities for career advancement and increased responsibility.

  • Available dealership and manufacturer training.

  • Health insurance and other eligible employee benefits.

  • Paid time off and holiday pay.

  • Employee discounts and other dealership benefits, where applicable.

  • The opportunity to build long-term automotive industry experience with an established dealership.


Specific compensation, benefits, eligibility, and advancement opportunities will be discussed during the hiring process.


READY TO PUT YOUR EXPERIENCE TO WORK?


If you know automotive parts, enjoy helping customers, and want an opportunity to grow professionally, we want to meet you.


Join the team at Starling Ford and help us deliver the right parts, the right service, and the right experience every time.


Apply today!


Starling Ford
3000 Cheney Highway
Titusville, FL 32780


Starling Ford — More for Less. More Opportunity for You.




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