Front-End Designer/Developer

Description

Responsibilities

• Work directly with customers to gather requirements, present design solutions, and implement website updates
• Design user-centered, accessible, and visually engaging website experiences
• Create wireframes, mockups, and prototypes for new websites and features
• Develop and implement front-end solutions within CMS platforms (templates, themes, components)
• Support and maintain existing customer websites, including implementing content updates, design changes, and feature enhancements
• Ensure all designs and implementations meet WCAG and Section 508 accessibility standards
• Evaluate and improve existing websites for usability, accessibility, and performance
• Collaborate with cross-functional teams including developers, product managers, and content partners
• Provide timely, thoughtful, and supportive communication to customers
• Stay current with web design, accessibility, and front-end development best practices

Qualifications

• Strong experience with HTML and CSS; working knowledge of JavaScript
• Experience designing and building websites within a CMS environment
• Strong understanding of UX principles and user-centered design
• Knowledge of accessibility standards (WCAG, Section 508)
• Proficiency with design tools such as Figma, Adobe XD, or similar
• Ability to translate customer needs into both design and functional solutions
• Strong communication skills and ability to explain technical and design concepts clearly
• Strong organizational and multitasking skills
• Self-motivated, creative, and comfortable working in a fast-paced environment

Preferred Qualifications

• Experience working with government or public-sector websites
• Experience modernizing legacy CMS websites
• Familiarity with responsive design and cross-browser compatibility
• Experience working with ticketing systems or customer request workflows (e.g., Zendesk)
• Basic understanding of SEO, analytics, or performance optimization

Why This Role Matters