Job Title: Manager Quality Assurance (FSQA)
Job Location: Lancaster, TX
Job Type: FTE
We are seeking an experienced and proactive FSQA Manager to ensure compliance with client's food safety, quality, and regulatory standards. They will drive food safety and quality culture, enhance compliance through process optimization, and strengthen leadership capabilities of their team. The ideal candidate will ensure maximum efficiency while at all times maintaining the highest standards of food safety and quality. They provide training and motivation to team members in a continuously improving environment.
Key Responsibilities
- Oversee quality operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments.
- Conduct and ensure daily and general audits of FSQA operational activities are carried out. Ensure FSQA continues to deliver and drive the highest standards possible. Serves as the key point of contact during pre-operational checks and day-to-day functions. Discuss inspection results with those responsible for products and recommend necessary corrective actions. Verify product quality and ensure product knowledge.
- Ensure products are inspected, tested, and measured for conformance to specifications.
- Manage HACCP and GMP Program to ensure hygiene and good manufacturing practices (GMP) are being used. Provide technical support for the cross-functional teams to ensure a high degree of compliance with company quality and safety policy.
- Work closely with onsite USDA inspector.
- Ensure that raw materials, packaging, labels, and final products that do not meet acceptance criteria are rejected or retained.
- Establish, maintain, and promote good communications with all departments, levels of management, and external representatives as required.
- Offer mentoring, coaching, and support to new team members, Associates, Team Leads, and Supervisors.
- Responsible for creating and modifying team member work schedules, adjusting schedules, and granting time off, as appropriate, to ensure effective communications.
- Responsible for verifying, recording, and driving compliance to Key Performance Indicators (KPIs). Participate in Daily Management meetings with cross-functional representatives from Maintenance, Safety, and Production.
- Ensure quality panel and testing are conducted regularly.
- Effectively manage labor resources within the given budgets/targets.
- Liaise with the Commercialization department on ‘product trials’ to ensure all appropriate people, IT equipment, and materials are available and that the trial is run effectively and efficiently.
- Be aware of, and ensure others are aware of, inspections, tours, and visits and that all necessary preparation is carried out. Be the first point of contact for all external quality audits and Government / State agencies.
- Responsible for the highest level of health and safety for the employees, agency employees, and the consumer. Required to report and complete ‘Accident / Incident’ forms and conduct any necessary investigation, taking measures to prevent additional problems or re-occurrence. Ensure proper training and re-training is conducted as needed.
- Support transitions from manual and semi-automated compliance systems to engineering controls to enhance accuracy, efficiency, and real-time monitoring.
- May be required to perform additional duties.
Qualifications
- Minimum 5 years’ experience as a Food Safety and Quality Assurance Manager working in a USDA-FSIS regulated establishment
- Experience working in a food manufacturing environment applying common processes, procedures, and equipment.
- Experience with ready-to-heat, ready-to-eat, and/or ready-to-cook fresh food manufacturing business preferred. Experience working in a chilled environment preferred.
- Knowledge of food safety regulations, GMPs, HACCP principles, and FSQA best practices
- Experience managing FSQA teams and implementing standardized programs
- Strong leadership and training skills to develop and upskill FSQA personnel
- Strong data analysis skills to identify trends and opportunities.
- Excellent cross-functional collaboration and communication skills
Experience / Education
- Bachelor's degree in Food Safety, Food Science, or Culinary Arts
- HACCP certificate required
- PCQI and Intentional Adulteration training preferred
InterAction24 is a dynamic force in talent acquisition and workforce solutions, specializing in project-based deliverables that drive business success. From expertly managed resource services to strategic consulting, we provide end-to-end solutions that align with your goals—delivering the right talent, expertise, and execution to power your most critical initiatives.
A Market Leader
A Message from Our CEO: A Market Leader in Talent & Business Solutions
At InterAction24, we go beyond traditional recruitment to deliver strategic workforce and business solutions that drive measurable results. As a women-owned business enterprise, we specialize in project-based deliverables, resource management, and consulting services that empower organizations to meet evolving market demands.
Our sustained growth is built on a foundation of integrity, customer service, and innovation. By leveraging cutting-edge technology and industry expertise, we enhance the efficiency and effectiveness of workforce strategies for businesses ranging from local enterprises to global corporations. Whether supporting critical project initiatives or optimizing resource allocation, our focus remains on delivering impactful, results-driven solutions.
Since our inception, we have remained steadfast in our commitment to quality, ensuring every engagement is backed by disciplined evaluation, market insights, and a dedication to excellence. InterAction24 is more than a service provider—we are a trusted partner in delivering tailored workforce and business solutions that drive organizational success.
Vision
InterAction24 is the indispensable partner for organizations seeking innovative workforce and business solutions. We empower companies with cutting-edge strategies that evolve with changing market demands, delivering impactful results through expertise, technology, and unwavering commitment to excellence. Our vision is to drive the future of workforce solutions by providing seamless, scalable, and results-driven services that help businesses and professionals thrive in an ever-changing world.
Mission
Industry Leadership – Be recognized as a leader in workforce and business solutions through innovation, expertise, and service excellence.
Strategic Partnerships – Build strong, value-driven relationships with clients, vendors, and employees based on trust, mutual benefit, and open communication.
Technology-Driven Advantage – Leverage cutting-edge technology to enhance efficiency, streamline processes, and provide superior solutions.
High-Quality, Value-Added Services – Continuously expand our offerings to meet evolving business needs and deliver measurable impact.
Sustainable Growth & Profitability – Drive ongoing success through innovation, strategic execution, and a commitment to excellence.
Commitment to Integrity & Excellence – Uphold the highest standards in service, ethics, and professionalism to create lasting impact.Core
Values
Honesty & Integrity – Conduct every aspect of our business with transparency, ethics, and unwavering integrity.
Excellence in Service – Deliver exceptional service, ensuring all commitments to our clients and partners are met with reliability and professionalism.
Respect & Inclusion – Value every individual, treating clients, employees, and partners with respect, dignity, and fairness.
Continuous Improvement – Embrace innovation and adaptability to enhance our solutions, processes, and overall impact.
Employee-Centered Culture – Recognize and support our employees as our greatest asset, fostering growth, collaboration, and success.
Passion & Pride – Approach every challenge with enthusiasm, dedication, and a commitment to making a meaningful difference.
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