FT Assistant Manager Customer Service

Primary Purpose:

Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral.  Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices.

Qualifications:

• A high school graduate or equivalent preferred


• Excellent interpersonal, organizational, communication and customer service skills


• Must be able to perform the job duties and responsibilities of Office Assistant


• Good understanding of store operations preferred


• Ability and willingness to learn multiple tasks and technical requirements of the job


• Ability to use technical information to solve problems


• Ability to lead and direct others


• Must meet minimum age requirements to perform specific job functions


• Must be able to meet the physical requirements of the position, with or without reasonable accommodations