FT AUGUST 1ST 2025- SCHEDULING & MEDICAL RECORDS COORDINATOR

Description

· Education and experience equivalent to high school diploma. Education/experience equivalent to an associate’s degree preferred.

· Previous experience as a staff scheduler and/or administrative assistant required.

· Previous experience with organizing records preferred.

· Medical records experience in Long Term Care setting preferred.

· Strong written and verbal communication skills, strong phone etiquette.

· Ability to multi-task while maintaining attention to detail and having good organizational skills.

· Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.

· Able to operate computer, printer, copy machines and other general office equipment; electronic medical records experience preferred. Familiar with Microsoft Office (Word, Excel, Publisher, PowerPoint).

Strong customer service skills; maintain a hospitality approach to engaging with all individuals. Ability to work with confidential information and maintain its integrity. 

Requirements

· Prepares Health Care/Assisted Living/Catered   Living/Memory Support team work schedule, as well as assists with schedule   changes to include calling staff to cover open shifts. – Keeps the schedule   up-to-date by making changes as needed & communicating those changes to team   members. Ensure future schedules are posted at least 2 pay periods in   advance. 

· Participates in Hours of Labor (HOL) meetings   with Director of Nursing and/or Licensed Nursing Home Administrator to review   HOL report. 

· Works well under stress, manages time   efficiently and maintains composure during difficult situations. – Handles   self maturely and professionally at all times. Prioritize based on level of   urgency and time-critical tasks.

· Assist in tracking absenteeism, tardiness,   overtime, and other staffing patterns as needed. – Maintain individual   tracking records complete and up to date. 

· Maintain up to date file of team members’   phone numbers. – Update team member phone numbers upon notification of a   change. 

· Organize and process medical records per   policy, state/federal regulations. Thin records bi-monthly; Close/organize records after discharge timely.

· Schedule/maintain logs of record destruction.

· Process requests for medical information as   directed by Director of Health Services maintaining confidentiality and   ensuring release of medical information is obtained.

· Maintain and update resident photos to keep   chart current.

· Analyze discharged charts for completeness and   ensure nursing team/physicians complete discharged charts timely.

· Observe records before scanning for all   required signatures.

· Performs routine audits of in-house medical   records and files.

· Adhere to all company policies and procedures.   

· Attend all in-services, training and meetings   as required by company policies and Federal/State Regulations.

· Demonstrate a commitment to safety by   following safety rules and guidelines; follow good housekeeping practices, take proper care of equipment and perform job duties and responsibilities in   a safe and responsible manner. Uses chemicals safely and appropriately.

· Demonstrate dependability, reliability and   punctuality. Report to work when   schedule, ready to work.

· Perform other duties as assigned.