FT Lead Supervisor Coach Womens Waikele

FT Lead Supervisor at Coach Waikele Women’s

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit

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page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Lead Sales Job Descriptions

The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.

Responsibilities:

Manage team members to ensure they meet company standards for quality and punctuality

Work with sales staff to help with customer service, product knowledge, and product research

Maintain a clean, organized work station

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep up with product knowledge by taking on more advanced learning responsibilities as needed

Communicate with customers about new products, pricing, and availability. Greet customers when entering or leaving the store

Schedule and confirm appointments for project managers. Ensure that all scheduled appointments are met.

Maintain a professional appearance of the store front and backside. Clean store backside. Maintain cleanliness of the store at all times including but not limited to shelves, flooring, displays, windows, etc. Maintain cleanliness of the cash register at all times including but not limited to shelves, flooring, displays, windows, etc.

Assist in maintaining a positive work environment for your team members by following our work ethic standards and providing a positive work environment for your team members at all times including but not limited to appearance at lunch time, break time, exercise time, etc.

Experience:

Minimum 3 years Supervisory experience required (Preferred)

Education:

High School or equivalent (Required)

License Certification:

Driver's License (Required)

Work Remotely

No

Job Type: Full-time

Pay: $16.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Paid time off

Parental leave

Retirement plan

Tuition reimbursement

Vision insurance

Experience level:

2 years

Shift:

10 hour shift

8 hour shift

Day shift

Evening shift

Morning shift

Weekly day range:

Monday to Friday

Weekends as needed

People with a criminal record are encouraged to apply

Experience:

Sales management: 2 years (Preferred)

Work Location: In person

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