Fuel Program Scanner

Self Help Inc. is currently looking for a Fuel Program Scanner to join our team.

Agency Profile

Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts.

Job Summary

 The Fuel Program Scanner is responsible for efficient and accurate scanning, digitization, and organization of various documents and records related to specific programs or departmental needs. This role plays a crucial part in maintaining digital archives, ensuring data accessibility, and supporting compliance requirements. The ideal candidate will be highly detail-oriented, possess excellent organizational skills, and be committed to maintaining the confidentiality and integrity of sensitive information.

Key Responsibilities

• Document Preparation: Prepare physical documents for scanning, including removing staples, paper clips, repairing damaged pages, and organizing them according to established protocols.
• High-Volume Scanning: Operate high-speed document scanners to digitize a wide range of materials, such as applications, reports, historical records, and correspondence.
• Quality Control: Perform thorough quality checks on all scanned images to ensure clarity, completeness, and accuracy; re-scan documents as necessary.
• Indexing and Data Entry: Accurately index scanned documents with relevant metadata (e.g., dates, names, ID numbers) into document management systems or databases.
• File Organization: Organize and categorize digital files into appropriate folders and directories following established naming conventions and departmental structures.
• Troubleshooting: Identify and resolve basic scanner malfunctions or software issues, escalating more complex problems to IT support or supervisor.
• Physical Document Handling: Safely handle, store, and retrieve physical documents before and after scanning, ensuring their integrity and security.
• Confidentiality & Security: Maintain strict confidentiality of all sensitive information and adhere to all data security and privacy policies.
• Process Improvement: Identify and suggest potential improvements to scanning workflows and document management processes.
• Translation-assist clients when needed for interpreting services.

Other Requirements

• Must pass a criminal background check and other required clearances
• Valid driver's license and reliable transportation is required

Schedule

• Monday-Friday
• 8AM-4PM
• 52 Weeks per year

Knowledge, Skills and abilities

• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Proficient computer skills, including experience with Microsoft Office Suite and ability to quickly learn new software.
• Ability to work efficiently and meticulously with large volumes of documents.
• Good problem-solving skills for minor equipment or document issues.
• Ability to work independently and collaboratively within a team.
• Understanding of data privacy and confidentiality principles.

Education & Experience

• 1+ years of experience in a document scanning, data entry, or administrative role, preferably in a high-volume environment.
• Experience with various types of document scanners and document management systems (DMS) is a plus.
• High school diploma or equivalent required.

Self Help Inc offers a comprehensive employee benefits package:

• Medical
• Dental
• Vision
• LTD
• FSA
• 403B
• Vacation Time
• Optional Time
• Sick Time
• Holidays
• Disability Benefits
• Life Insurance
• Direct Deposit

Self Help, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the agency at any time.