Fulfillment Associate (Quality Control)

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.


Job Overview

PlanetArt is looking for a Quality Control Fulfillment Associate to support the company’s QA department. The successful candidate will be self-motivated, detail-oriented and able to manage multiple tasks.


What You’ll Do
Key Responsibilities

• Inspect and approve incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
• Inspect in-process production by confirming specifications , conducting visual and measurement tests, communicating required adjustments to production supervisor.
• Validate order accuracy using Bill of Materials (BOM)
• Accurately perform QC audit process in compliance with Standard Operating Procedures, without damaging items.
• Utilizing provided data to review, analyze and propose or take corrective action to resolve issue at hand
• Commit to company culture that includes the willingness to cooperate with, and be respectful toward co-workers, managers and supervisors and to maintain high standards of ownership, accountability and integrity.
• Approve finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work.
• Document inspection results by completing reports and logs, summarizing re-work and waste, and inputting data in the quality database.
• Keep measurement equipment operating by following operating instructions and calibration requirements and calling for repairs.
• Advise production Supervisors of any observed non-conformities.
• Perform related job duties as assigned.

What You Should Have
Skills, Qualifications, and Requirements

• Working knowledge of Microsoft Office applications, especially Outlook, Word and Excel.
• Ability to fluently communicate in English both verbally and in written form with staff on all levels and departments.
• Ability to use simple math and use basic hand-held measuring tools.
• Experience using High Jump WMS, preferred.
• Ability to focus on minute details over a long period of time.
• Must be able to distinguish different fonts and font heights used by Personal Creations.
• Ability to prioritize work against tight timelines, operate with a sense of urgency and perform well under pressure.
• Must pass entry level matching test.
• High school diploma or GED equivalent required
• 1-3 years of related experience and/or production/fulfillment experience a plus

What You Can Expect
Working Conditions

• Work is performed in a fast-paced warehouse environment with exposure to heavy machinery, dust, fluctuating temperatures and moderate noise levels
• Position involves working around machinery with moving parts
• The position may require alternating shifts, depending on volume
• Position requires regular lifting of up to 50 pounds with or without assistance
• Position requires movement of items from machinery to other locations
• Position requires regular handling of materials, packaging, lifting, pulling, pushing, bending
• Frequent sustained walking and /or standing for prolonged periods of time
• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The compensation range for this position is $16.50 per hour.

PlanetArt offers a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) with matching
• Excellent Work/Life Balance – Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays
• Employee Product Discounts