Practical Skills Clinic - Danbury CT
We are seeking a dedicated and detail-oriented Office Administrator to join our clinic team. This role is ideal for someone with a degree in Business Management or Healthcare Administration who enjoys keeping operations organized, ensuring compliance, and supporting a collaborative, family-centered environment.
Key Responsibilities
- Greet clients, parents, and employees at the front desk with professionalism and warmth
- Maintain an orderly, welcoming office environment
- Organize and manage documentation using Google Drive
- Manage the clinic schedule for staff, clients, and appointments
- Support employees with administrative tasks around the clinic
- Manage email inboxes in a professional and HIPAA-compliant manner
- Handle accounts receivable/payable and support financial processes
- Conduct internal audits of healthcare billing to ensure accuracy and compliance
- Process insurance claims, verification, invoices, and claims follow-up
- Generate monthly reports using Microsoft Excel
- Maintain inventory and order office supplies as needed
- Troubleshoot and resolve technology issues as they arise
Qualifications
- Degree in Business Management or Healthcare Administration (required)
- Experience in a medical office and/or HIPAA training (preferred)
- Proficiency in Microsoft Office and Excel; ability to learn new practice management software quickly
- Strong organizational and auditing skills with a high level of attention to detail
- Reliable, punctual, and proactive with problem-solving
- A team player with a positive attitude who loves working with children
Why Join Us?
At Practical Skills Clinic, we are committed to creating a supportive, family-centered environment for both clients and staff. You’ll play a vital role in keeping the clinic compliant, efficient, and welcoming so providers can focus on supporting kids and families.
Application Instructions
Pre-screening questions will confirm relevant experience before interviews are scheduled. Please ensure your resume is current and accurately reflects your background.
⚠️ Attention to Detail Test: When asked “What is your favorite animal?” please answer: baby elephant.
Does our process align with your values?
Be part of the work that is changing the lives of children. Our clients are achieving meaningful, long-term outcomes, and we look forward to sharing the joy of that success with incoming team members.
Working here, you'll find a unique clinical setting, including:
- A safe, dignified, televisable, and effective environment
- An empathetic, values-based approach that you can feel good employing
- Staff/client and staff/staff relationships characterized by respect, trust, and rapport
- A strong, supportive, collaborative professional community who believe in our work
- Methodology founded in cutting-edge research, applying the methodology of the Interview-Informed Synthesized Contingency Analysis (IISCA)/Practical Functional Assessment (PFA) and Skills-Based Treatment (SBT)
- Access to high-quality training in these Applied Behavior Analytic (ABA) methods
Qualities of a successful team member include:
- Like-minded (in agreement with our values and methodologies)
- Compassionate
- Organized
- Good with children
- Relevant experience (teacher’s aide, camp counselor, parent) is preferred, but not required
Essential Functions:
- Maintain respect for & confidentiality of all clients, including keeping all client information confidential; maintain & protect the wellbeing of all clients
- Responsible for providing direct therapy / behavioral intervention in 1:1 sessions with clients
- Adhering to all procedures, as outlined
- Implementation of individualized goals, programs, and checklists (as trained), including an individualized Treatment Plan, as written and directed by the case supervisor
- Implementation of skills-based treatment, including teaching communication, tolerance, and cooperation to clients under challenging contexts, while maintaining client safety and dignity
- Completion of daily program data and maintenance of necessary documentation
- Participation in training on an ongoing basis
- Professional interaction with clients, parents, colleagues, and others
Salary :
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