Benefits/Perks
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Insurance
- 403b
- PTO
- Paid Holidays
- Flexible Spending Account
- Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
Renaissance Behavioral Health Systems is looking for an Office Assistant-Floater to join its Business team in the Jacksonville area. This is an ideal opportunity for an individual who has good time management skills and is comfortable with working in an ever changing team atmosphere.
The Office Assistant-Floater provides administrative and clerical support to Renaissance Behavioral Health and Mental Health Resources Center departments as assigned.
Responsibilities
- Completes duties and fills in for positions in departments at all RBHS and MHRC locations as assigned.
- Provides phone coverage in a timely, courteous manner.
- Provides data entry for services, payments, adjustments, appointments, registrations and enrollments through the patient information system.
- Conducts intake interviews for both outpatient and inpatient departments.
- Prepares insurance claims for submission to insurance companies and payment/denial follow up.
- Assists individuals with the completion of the sliding fee application.
- Performs insurance verifications.
- Prepares bank deposits. Delivers monies to banking institutions and returns bank receipts to accounting department for approval.
- Ensures compliance with internal and external confidentiality policies.
Qualifications
- In order to be considered, candidates must have a High School diploma or equivalent and one year general office experience is required.
- Ability to use a multi-line phone and paging system.
- Proficiency in Microsoft Office programs and use of the Internet.
- Proficiency in electronic records and billing software demonstrated within three months of employment.
- Excellent customer Service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.
- Requires telephone and person-to-person interactions with individuals with mental illness in an outpatient setting and locked unit.
Position Details
This position is a Full Time position: hours for this position are to be determined by the supervisor and vary based on assignment.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.
Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff’s Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital’s adult inpatient psychiatric unit.
MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.
Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.
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