The Parking Attendant/Garage Attendant enhances guest satisfaction by transporting hotel guests vehicles to and from designated parking locations in a professional, timely, courteous and safe manner.
Essential Functions:
• Respond to guest inquiries courteously; provide information regarding hotel services, local events, points of interest and activities.
• Walk garage parking/property for added Security. Maintain general cleanliness of parking/property.
• Guard Entrance to parking garage.
• Prepare and submit required reports to management.
• Other duties as assigned by management.
Job Specifications
• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate vehicles.
• Excellent driving record.
• Working knowledge of alternative local travel routes, hotel services and local area events and activities.
• Ability to read and understand written instructions to carry through driver responsibilities.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.
Experience and Education:
• Minimum training required per year as assigned by the company
• Any additional training required by manager
Work Environment:
• This job operates in a hotel environment. This role routinely drives guest vehicles.
• Work days and work hours may vary.
• This position works both indoors and outdoors.
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