Full Time Seasonal Golf Shop Assistant and Golf Shop Retail Associate at Private Golf Club, Sanibel,

The Sanctuary Golf Club, a prestigious Member-owned private golf club located on Sanibel Island, FL is accepting resumes for a dynamic and outgoing full-time Seasonal Golf Shop Assistant and Seasonal Golf Shop Retail Associate. The Sanctuary Golf Club is a five-star rated Platinum Level Club and has been awarded over 25 different accolades from around the world!

Working closely with the Director of Golf and Merchandise Manager, these roles supports the Golf Department with a focus on day-to-day golf operations, Member relations, sales, inventory, merchandising, POS and other duties to provide world class service to the Club's Members and Guests.

SCHEDULE: 

• SEASONAL ONLY, October - April/May (some flexibility with start and end dates for the season)
• Full-time, approximately 40 hours/week 
• Must be flexible and available to work weekends and holidays

The Sanctuary Golf Club offers:

• Hourly rate $19.00 - $21.00/hr. 
• Employee Housing (employer subsidized, off-site) available to out of state seasonal employees only, for length of employment
• Annual performance-based reviews with merit increases
• Golf lesson income opportunities for Seasonal Golf Shop Assistant role, if qualified.
• Employee Holiday Fund bonus eligibility
• Paid toll(s), if applicable
• Holiday pay, if applicable
• Employee meals
• Employee golf privileges and merchandise discounts
• Health club membership and other employee incentives!

• Greets and assists Members and Guests in a warm, friendly, and professional manner, engaging Members and being able to recall and address by name.
• Assists the Merchandise Manager in providing a successful retail operation.
• Well-versed in Club activities and policies.
• Provides excellent customer service including handling phone calls, making tee times, assisting with Members’ needs.
• Maintains a well-organized and aesthetically pleasing Golf Shop environment.
• Educates customers on the latest golf products and services to meet their needs.
• Advises Members and Guests about apparel, golf clubs and other Golf Shop products.
• Promotes and sells golf shop merchandise, assists in setting up promotional displays and for sales events.
• Operates point of sale system (POS) and tee time software.
• Maintains an accurate tee sheet.
• Assists Members with tee time reservations and event registrations.
• Places special orders and provides timely follow-up through the process.
• Responsible for opening/closing procedures of the Golf Shop.
• Assists with receiving procedures and reconciliation of payables.
• Assists with unboxing, tagging, steaming, and prepping merchandise for the floor.
• Maintains inventory levels on floor and notes any items needing restocked or reordered.
• Helps to build and maintain Member databases to track sizes and preferences.
• Ensures stockrooms are kept clean, organized and up to code.
• Assists with monthly physical inventory counts.
• Assists with merchandise reporting and analyzing sales trends, as needed.
• Attends Golf Staff meetings, as well as other meetings (e.g. Golf Committee and/or tournaments), if applicable.
• Performs other duties as assigned by Management.

*Applicable to Golf Shop Assistant role:

• Provides golf lessons to Members and Guests, including group clinics (if qualified).
• Assists in facilitating the Club tournaments and related events, as required.
• Interprets and enforces golf rules and regulations, informing the Director of Golf of violations.

Education, Experience, Skills and Requirements

• Minimum High School Diploma or equivalent.
• Two years of merchandising and/or retail experience, preferred.
• PGA Member or an Apprentice working to attain PGA Professional status is desirable for Golf Shop Assistant role.
• Demonstrates outstanding professionalism, helpfulness, friendliness and customer service skills.
• Full-time, flexible hours are required (must be able to work weekends, holidays).
• Must be dependable, adaptable, organized, show initiative and demonstrate professionalism at all times.
• Maintains a professional appearance, demeanor and positive attitude consistently, even under pressure.
• Working knowledge of Microsoft Office Suite and ability to use and navigate a POS and related golf industry software.
• Excellent verbal and written communication and follow up skills.
• Enthusiastically promotes the game of golf.

Physical Requirements and Work Environment

• Able to meet and perform physical requirements and to work effectively in an environment which is typical of this position.
• Frequent/continuous standing and walking; occasional lifting, bending, climbing, stooping and pulling. 
• Occasional to frequent exposure to variable southwest Florida weather (e.g. extreme heat, humidity and/or wet conditions).

REPORTS TO: Director of Golf/Merchandise Manager

SUPERVISES: N/A

POSITION TYPE: Hourly Non-exempt

The Sanctuary Golf Club is an Equal Opportunity Employer, a Drug and Alcohol-Free workplace and participates in E-Verify.