$17 - 21.25 hourly
Number of Applicants
:000+
This opening is for our Bethesda branch located in the main NIH Campus. Saturday availability (8am-2pm; 3 out of 4 Saturdays a month) required for all frontline positions. Associates will get a flex day off during the week when they are scheduled to work Saturdays.
We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU!
At NIHFCU, one of our core values is investing in our employees, which is why we offer
perks like these:
• Benefit Package for all Full time employees includes health, dental, vision, Life
insurance benefits
• 401(K) and profit sharing
• Tuition Reimbursement
• Career Advancement and development
• Credit Union Membership with discounted services and products
GENERAL SUMMARY
Responsible for: Under general supervision, but following established policies and procedures performs a broad range of activities to include excellent service to the Members, Referring and Cross-selling Credit Union services, accurately balancing each day's transactions, verifies cash and general ledger totals. Provide a variety of Member service functions such as processing savings accounts, checking accounts, loan transactions and cashing checks. Assists with balancing the branch's daily activities and totals.
MAJOR DUTIES AND RESPONSIBILITIES
Member Service:
Sales, Service and Referrals:
Operational Effectiveness & Transaction Processing:
Accountabilities:
Floating:
May be transferred to other Branches and Branch Departments as assigned by Management. All employees are required to float as assigned and travel to other branches on a regular basis. Not all branch locations are accessible by Metro or Shuttle. In such cases, the Employee assigned as the first point of contact to covering one such branch should be in a position to cover the branch at short notices within a reasonable timeframe. Reliable transportation to cover branches is solely the responsibly of the employee.
Requirements:EDUCATION & EXPERIENCE
High school diploma or equivalent (GED), with minimum 12-months Teller or retail cash handling experience. Proficient in Microsoft Word. Ability to sell products and services and make referrals. Knowledge of Credit Union principles and practices preferred.
Excellent verbal communication skills.
REQUIRED COMPLIANCE COURSES
Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).
Attend all required training or complete and pass all online required training courses as applicable.
NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
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