Full-time Administrative Assistant

St. Joseph’s Addiction Treatment and Recovery Centers

Location: Recovery Campus – Massena, NY

Position: Full-time Administrative Assistant

Shift/schedule: Monday-Friday / 8:00a-4:30p

Pay Range: $17.00/hr to $23.00/hr

Position Summary: Provides coordination of admission, financial and clerical services for the program.

Education and Training: Associate Degree in Business Administration. Experience with Insurance providers, web-based programming, Electronic Health Records, and working with diverse population and outside funding/referral sources. Detail oriented with professional communication skills. Proficient in word processing/computer operations and telephone systems or equivalent. Notary Public certification preferred. 

Qualifications and Requirements:  

• At least one (1) year experience as a medical biller preferred, or similar


• Ability to use Microsoft Office Suite (Outlook)


• Excellent written and verbal communication skills


• Proven ability to make appropriate decision based on insurance contract requirements and SJRC policy, as evidenced by meeting standards on performance appraisal.

Essential Duties:

Admission/Discharge

• Responsible for assigning and coordination of initial admission activities.


• Supports management personnel by providing clerical assistance, establishing priorities according to direction.


• Assists in maintaining inventory of records by performing data entry and computer reports.


• Prepares initial resident files and guides resident through initial phase of intake.


• Responsible for coordination of care for residents during admission and discharge. Prepares/coordinates initial treatment plan activities.


• Responsible for initial admission preparations to include clinical and financial screening, records procurement, transportation coordination and intake coordination.


• Responsible for establishing and maintaining the daily bed census.


• Conducts admission screen phone interview to determine admission appropriateness.

Financial

• Responsible for opening/preparing network folders on all new residents.


• Coordinates completion of Finance folder with Program Director for residents to insure the inclusion of all necessary financial documentation in a resident’s file.


• Responsible for monitoring all residents’ financial cases.


• Responsible for verification of insurance, self-pay and Medicaid and Medicaid Managed Care funding for admission.


• Responsible for meeting with residents for initial financial appointment and continued financial questions and correspondence throughout their stay.


• Responsible for maintaining effective communication with funding sources including all compliance requests.


• Responsible for providing and coordinating financial information with all billing parties.


• Responsible for securing financial resources from outside providers.


• Responsible for maintaining Resident Account Book and the Veteran Accounts Receivables.


• Responsible for providing residents with Public Assistance Application, coordination of resident appointments and monitoring status.


• Responsible for composing billing statements and money collections for Congregate Care Level II fees.

Program Administration

• Responsible for marketing efforts, and Facebook Campaign contacts.


• Facilitates fundraising for program.


• Responsible for Notary Public responsibilities (if certified).


• Completes other assignments from Program Director as needed.


• Will serve primary job duties of Administrative Assistant in times of need.