Fulltime Hire_ Engagement Manager - SAP S/4HANA CS/SM - Excellent Benefits Package

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Please review the job description below and please share the updated resume along with the expected rate with visa status and details.

Role: Engagement Manager - SAP S/4HANA Customer Service /Service Management (CS/SM)

Location: New York, NY

Fulltime

Please note: Candidate must be willing to travel up to 100% to client site

Job Description and Responsibilities:

• SAP CS Engagement Manager for the Global Consulting Practice. The candidate will be responsible for:
• Developing efficient, well structured, well documented End to End solutions for SAP S/4HANA Customer Service /Service Management (CS/SM)
• Driving Integration with cross module integration with SAP /S4HANA SD, FI and MM
• Understanding how applications support business processes and appling this knowledge to solve defined business problems
• Designing and delivering high quality solutions through system configuration and/or requesting technical development that meet overall business requirements
• Interfacing with business process owners to facilitate process improvement and developing new functionality.
• Developing documentation like BPD, FDS for FUT for processes
• Configuring and providing guidance around service Business process in SAP S4 HANA
• Understanding customer needs and quantifying appropriate actions
• Designing, documenting, and implementing unit, integration, and parallel test plans
• Partnering with the business and jointly develop technology enabled solutions

Required Experience & Skills

• Knowledge of Process Flows in SAP S/4HANA Service solution
• Experience configuring and delivering SAP S/4 solutions with Service Contracts; Warranties; Notifications; Repair Orders; Service Orders; Pricing; Resource related billing
• Experience working with business process flows for consignment sales.
• Experience working with functionality of Equipment; Serialization; Task lists, SAP Installed Base
• Understanding of the ASAP methodology and SAP Activate
• Knowledge of integration with third party application such as SFDC, CPQ etc. with SAP is a plus
• Must have at least 8+ years of hands-on experience with SAP PM or CS/SM and its integration with SD OTC processes
• Must have ability to perform configuration for SAP PM or CS/SM along with integration knowledge of modules like SD and MM
• Should have working experience in project estimation, project planning, and staffing
• Must be capable of functioning with only limited oversight. Strong verbal and written communications skills and the ability to work effectively internally and externally
• Able to understand and adhere to change management procedures and internal guidelines
• Collaborate with team members to find solutions for complex problems and promote continuous improvement on services
• Experience managing 5 to 10 resources
• Willingness to travel up to 100%
• Bachelors degree or equivalent required

Thanks & Regards,

Rupesh M

Desk +1 848-777-1059