Full-time Mental Health Case Manager

St. Joseph’s Addiction Treatment and Recovery Centers

Sign-on Bonus: A hiring bonus of $7,500.00 will be attached to an offer for this job opening! Further information can be provided by St. Joseph's Human Resources team during the interview process.

Location: Recovery Campus – Massena, NY

Position: Full-time Mental Health Case Manager 

Shift/schedule: Tuesday-Friday / 8:00a-4:30p and Saturday / 7:00a-3:30p

Pay Range: $67,000.00/yr to $100,000.00/yr

Position Summary: Under the direct supervision of a Qualified Health Professional, functions as a resource to Primary Counselors in assisting with mental health-related treatment services, interventions and ethical conduct of staff regarding mental health treatment; also functions as a primary counselor responsible for effective case management of an appropriate caseload. If appropriately credentialed, may be asked to provide clinical supervision to staff including the implementation of modern principles, practices and techniques of chemical dependency.

Education and Training: Minimum requirement of Bachelor’s Degree in Human Services or related field, Master’s Degree preferred. Candidate must be tracking towards either a Licensed Clinical Social Worker or Licensed Mental Health Counselor. Must be CPR certified. Must be computer literate.

Qualifications and Requirements: Knowledge of modern principles and practices of chemical dependency programs and treatment services. Knowledge of mental health diagnoses, effective treatment modalities to augment substance use disorder treatment and ability to educate residents and staff on benefits of incorporating mental health treatment into the program. Preferably trained in evidence-based practices relevant to culture, particularly trauma-informed modalities.

Essential Duties:

• Develop and maintain therapeutic relationship with clients.


• Actively participate in clinical supervision (to include additional supervision with an appropriate resource with a similar degree/license/background).


• Function as supportive multi-disciplinary team member.


• Support resident retention initiatives, to include broadening mental health services.


• Facilitate didactic lectures related to chemical dependency, mental health, and associated subjects.


• Facilitate and document group therapy sessions.


• Complete thorough admission procedure for clients.


• Complete accurate and thorough Clinical Summaries and Diagnostic Impressions.


• Develop client-centered Master Treatment Plans utilizing Strengths, Needs, Abilities, Preferences (SNAP) approach.


• Discuss viable and appropriate aftercare planning with clients throughout treatment.


• Engage as liaison between community resources and in house for mental health diagnosed residents and assist in coordinating appropriate care while they are receiving treatment services.


• Provide weekly individual sessions for residents.


• Document bi-weekly treatment plan review and progress notes per compliance regulations, clearly identifying treatment received and progress demonstrated.


• Create Discharge Summaries that accurately reflect resident progress and rationale for discharge.


• Develop Aftercare Plans that accurately reflect resident’s progress.


• Complete accurate and timely documentation of case management and counseling responsibilities.


• Adhere to all documentation and treatment guidelines.


• Communicate in an objective manner with colleagues regarding resident concerns regarding mental health issues, either in verbal or written form.


• Demonstrate consistent improvement in counseling skills and techniques.


• Demonstrate familiarity of and sensitivity to residents culture.


• Display professional image, appearance, and behavior reflective of SJATRC Mission, policies, and procedures.


• Assure compliance with all necessary regulations to include specific individual mental health treatment interactions in coordination with Primary Counselors.


• Actively participate in meetings, committees, and quality assurance activities.


• Maintain continued professional education.


• Maintain NYS license(s) and/or credentials as appropriate.


• Perform other duties as assigned by Program Director.


• Conduct observational rounds of facility throughout shift.


• Provide conflict resolution support for and between clients.


• Provide support and counseling to clients other than assigned caseload as needed.


• Respond to emergency situations in accordance with SJATRC policies and procedures.


• Communicate pertinent clinical information to other staff through documentation.


• May perform tasks as assigned.