Full-Time Night Audit

Description

 Holiday Inn Express & Suites Charlotte - Ballantyne is looking for a full-time night auditor to join our hospitable family!! Role expectations: 

• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and backup vouchers are complete and filed properly.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations.
• Ability to communicate effectively with guests, vendors, and other associates.
• Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
• Attend required Hotel meetings.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
• Conveys company information, decisions, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

 Job Requirements 

• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Other duties may be assigned by the immediate supervisor or General Manager.

Additional responsibilities specific to you are:

• Hotel PMS operating system experience preferred.
• IHG Experience preferred.
• Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
• Must have excellent mathematical and computer skills.
• At least one year of relevant experience preferred.
• CPR training and first aid training preferred.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.