Job Description - Full-time Regional Loan Assistant Community Banking
Location: South Bend, Indiana (on site) Status: Full‑Time | Non‑Exempt
Our Community Banking Difference
We are a community bank, committed to building long‑term relationships with the customers and businesses we serve. We value integrity, personal service, teamwork, and local decision‑making. We are seeking a Regional Loan Assistant who shares those values and enjoys supporting customers, loan officers, and lending operations in a collaborative environment.
Position Summary
The Regional Loan Assistant provides administrative and customer service support to our commercial lending team. This role is essential in helping loans move smoothly from application through closing while ensuring accuracy, compliance, and personal service consistent with community banking values.
Previous banking or lending experience is strongly preferred.
Key Responsibilities
Provide day‑to‑day administrative support to commercial loan officers
Serve as a professional point of contact for loan customers, vendors, and internal partners
Track and manage loan files and documentation from approval through closing
Order and monitor due diligence items (appraisals, title work, credit reports, flood determinations, UCC searches, etc.)
Assist in clearing loan conditions in coordination with Credit Administration and Loan Support teams
Prepare and maintain accurate loan documentation and follow‑up items
Schedule loan closings and customer appointments
Verify collateral insurance coverage and loss‑payee status
Support a team‑oriented lending environment across multiple offices as needed
Qualifications
High school diploma or equivalent
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage multiple deadlines in a structured environment
Preferred
Prior experience in banking, lending, or loan operations
Familiarity with commercial loan documentation and processes
Experience working directly with customers in a financial services setting
Notary Public certification or willingness to obtain
Why Join Our Bank
Relationship‑focused community banking culture
Stable, locally rooted financial institution
Collaborative lending team
Opportunity to grow within banking and lending operations
Physical & Work Requirements
Ability to remain seated and work at a computer for extended periods
Ability to manage multiple deadlines accurately and efficiently
We are an Equal Opportunity Employer and consider qualified applicants without regard to legally protected characteristics. We are committed to fair and lawful employment practices.
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