GAL Program Specialist II

Agency

Administrative Office of the Courts

Division

Guardian ad Litem (GAL)

Job Classification Title

GAL Program Specialist II (S)

Position Number

60002067

Grade

JB17

About Us

DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.

Description of Work

SALARY RANGE: $50,776.00 - $78,526.00

The GAL Program Specialist II is the primary point of contact for the program with potential volunteers and community in Judicial District 14, Cumberland County. The GAL Program Specialist II will provide administrative and office management support to the District Administrator and Program Supervisor staff in a Guardian ad Litem district program. This position will require travel out of the county.

Knowledge Skills and Abilities/Management Preferences

Responsibilities include, but are not limited to, the following:

• Respond to inquiries from potential volunteers.  Process volunteer applications, including criminal, reference and other required checks.

• Create letters, reports, memos, newsletters and other office communications.

• May maintain online profiles for the program, including website, volunteer sites, and social media.

• Assist District Administrator in developing and implementing annual recruitment and training plans.

• Process volunteer appointment and release orders.  Track case assignments and volunteer availability for additional case appointments.

• Notify volunteers of scheduled and impromptu reviews, conferences and hearings.

• May attend court hearings and compile notes on proceedings as requested.

• At the request of the District Administrator, schedule interviews, screen and interview potential volunteers, and check phone references.

• Under the direction of the District Administrator, support the work of volunteers (depends on workload variables of district).  If any of the assigned volunteers leave the cases, the cases will either be assigned to another volunteer or will be removed from the Program Specialist's caseload so that the Program Specialist can be successful in the majority of his/her essential duties which require presence in the office.

• Assist with duties as assigned by the District Administrator.

Knowledge, Skills and Abilities / Competencies:

Knowledge of:  office practices and procedures to organize and maintain the office; Microsoft Office and spreadsheet preparation for statistical reports; the Guardian ad Litem program as to is purpose, objectives and responsibilities to communicate the program to volunteers, the public, staff, and other professional personnel.  Guardian ad Litem program regulations, policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.

Skills in:  working with community volunteers.

Ability to:   apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans, reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers, speak effectively in public; clearly express ideas orally and in writing, establish and maintain effective working relationships with others.  

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in a human services or criminal justice field and one year of experience in human services work in the area of social services, juvenile justice, or mental health; or an equivalent combination of education and experience.
 

Attach cover letter and résumé.

Your cover letter should describe how you effectively manage multiple tasks and deadlines.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Charmaine James Leeks

Email:

[email protected]