ABOUT CHURCHILL DOWNS INCORPORATED
Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
The Gaming Attendant is responsible for providing a safe, enjoyable, and efficient gaming experience for all patrons. This role includes monitoring gaming machines, assisting customers, ensuring compliance with gaming regulations, handling cash transactions, and performing minor maintenance tasks as needed.
Greet patrons in a friendly and professional manner and provide assistance with game rules, machine operation, and general inquiries
Monitor gaming machines for proper operation, promptly report malfunctions, and perform minor troubleshooting when appropriate
Ensure compliance with all local, state, and federal gaming regulations, including verifying patron age and promoting responsible gaming practices
Accurately handle cash transactions, process payouts, and maintain balanced cash drawers
Maintain cleanliness and organization of gaming areas and perform routine machine maintenance
Coordinate with technicians for major repairs or technical issues
Collaborate with team members, including security and hospitality staff, to ensure smooth operations and an exceptional patron experience
Excellent interpersonal and customer service skills
Strong verbal communication abilities
Effective problem-solving and troubleshooting skills
Basic understanding of gaming machines and related technology
Ability to accurately handle cash and financial transactions
Ability to work effectively as part of a team
High school diploma or equivalent required
Previous customer service or gaming industry experience preferred
Must obtain and maintain all required gaming licenses or certifications as mandated by local or state authorities
Regularly required to stand, speak, hear, use hands, and reach with hands and arms
Occasionally required to sit
Must be able to lift and/or move up to 10 pounds occasionally
Specific vision abilities required include close vision, distance vision, color vision, depth perception, and peripheral vision
Noise level is moderately quiet in office areas and may be loud on the gaming floor
Potential exposure to cigarette smoke on the gaming floor
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
CHURCHILL DOWNS INCORPORATED
Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company’s most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Churchill-downs-inc
Churchill Downs Racetrack the home of the Kentucky Derby conducts Thoroughbred horse racing in Louisville, Kentucky throughout the year.
Read more about the company
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