Gaming Technician

Company : Emerald Queen Hotel

Job Type : Full Time

5700 Pacific Highway E, Tacoma

Job Description - Gaming Technician

The Gaming Technician is responsible for maintaining and servicing all gaming tables, furniture, and table game machines to ensure smooth and efficient operation. This role includes inspecting gaming installations, managing the inventory of tools and supplies, and keeping accurate records of service maintenance. The technician also supports the gaming floor by stocking pit podiums with supplies, cleaning, and replacing shufflers. Flexibility and attention to detail are key, as additional duties may be assigned to maintain seamless and engaging operations.

The ideal candidate possesses strong communication and customer service skills, with a solid understanding of casino policies, gaming regulations, and internal controls. Proficiency in MS Office and relevant software is essential, along with excellent organizational abilities and the capacity to prioritize tasks effectively. Critical thinking, analytical skills, and the ability to troubleshoot using hand and power tools are key, as well as maintaining meticulous records. This role requires professionalism, confidentiality, and adaptability, whether working independently or as part of a team, to ensure seamless operations and exceptional service.

This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Experience & Requirements:

REQUIRED

High School Diploma or GED equivalent

Associate's degree in electronics engineering, a related field or an electronics technical training program certification

One year of electronics troubleshooting experience

PREFERRED

Carpentry experience

Gaming experience

PHYSICAL REQUIREMENTS

Sitting/standing for up to 10 hours per day

Gaming floor environment

Walking/climbing

Reaching/bending/crouching

Pushing/pulling

Hand eye coordination

Use of eyesight

Finger dexterity

Concentrating in loud/busy situations

Lifting items up to 75 lbs.

Subject to a smoke-filled environment

Additional Requirements:

Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

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About the Company

Emerald Queen Hotel

Since opening our doors in 1996, the success of the Emerald Queen Casino has been spectacular. We know that the success we enjoy is based on our employees and the culture of family and diversity that we foster here. This culture helps our employees offer a brand of guest service that keeps the custo...

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Gaming Technician

Job Description - Gaming Technician

About the Company

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