Garage Door Doctor - Garage Door Technician

Do you love to work with people, enjoy problem solving, passionate and thrive working in an environment where you can support your community and neighbors? 

Opening doors to your dream career!

Pay Range: $18-$20 an hour during 4-6 weeks of training. Once a 60 day evaluation period is completed, technicians will transition to 100% Performance Pay (Commission) model.

We’re seeking a positive, personable garage door technician for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

Garage Door Doctor is a family owned and operated business. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve Indianapolis and the surrounding metro area with residential, commercial, and industrial garage door services. 

We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. 

The position is based out of our Bloomington office.

Responsibilities:

• Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.


• Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.


• Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.


• Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.


• Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations. 


• Maintain a positive, empathetic and professional attitude toward customers and employees at all times


• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives


• Maintain records of customer interaction, transactions, comments, complaints


• Seize opportunities to upsell products when they arise


• Understanding our products/services inside and out


• Communicate and coordinate with colleagues as necessary 


• Perform other duties as assigned

Skills/Qualifications:

• Valid license and clean MVR


• Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment.


• Ability to lift 75 plus pounds, climb a ladder and use basic hand tools


• Familiar with OSHA safety rules and best practices


• Excellent customer service, and organizational skills


• Ability to understand root causes of technical situations


• Strong verbal communication skills along with active listening


• Experience with Service Titan a plus


• Customer focus and adaptability to different personality types


• Ability to multi-task, set priorities and manage time effectively


• High school diploma

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Door Doctor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

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