Gate and Parking Lot Attendant

Job Summary

The Gate and Parking Lot Attendant is responsible for welcoming guests, managing vehicle entry, and maintaining safe and efficient traffic flow at the Badlands Off-Road Park. This position ensures all park policies, safety rules, and applicable state laws are followed while providing excellent customer service to guests, vendors, and staff.

Responsibilities

• Provide a friendly and welcoming greeting to individuals arriving at the Badlands and direct guests, visitors, and vendors to the appropriate locations in accordance with off-road park guidelines.
• Greet guests entering and exiting the park in a professional and courteous manner.
• Communicate clearly and professionally with all guests and staff.
• Monitor and respond to all Badlands radio communications in a professional manner.
• Direct all guests to the Badlands Pro Shop for check-in prior to entering the park during office hours.
• Verify that all guests possess the appropriate wristbands before entering the park.
• Inspect vehicles entering the park to ensure no alcohol is present.
• Ensure all vehicles display safety flags in accordance with park rules.
• Immediately notify management of any incidents or unusual situations that may disrupt park operations.
• Direct vehicle traffic in a safe, organized, and efficient manner.
• Open and/or close park gates according to hours of operation, ensuring guests do not enter prior to official opening times.
• Enforce all park rules, policies, and regulations.
• Enforce all applicable Indiana state laws.
• Maintain guard shacks, entry lanes, and parking areas in a clean, organized, and debris-free condition.

Skills & Qualifications

• Strong communication and conflict resolution skills
• Ability to work in a fast-paced environment and remain calm in stressful situations
• Ability to walk, stand, bend, reach, lift arms, and project voice for extended periods of time
• Flexible schedule with availability for extended hours, including weekends and holidays
• Professional appearance and demeanor
• Bilingual (Spanish and English) preferred but not required

Key Competencies

• Situational Awareness
• Professionalism
• Integrity
• Customer Service Orientation
• Teamwork

Disclaimer

This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned to meet the ongoing needs of the park.

Work Location

In person

Work schedule

• Holidays
• Weekend availability
• 8 hour shift