General Application - Public Service Clerk

• Reviews and completes driver's license applications; checks appropriateness and validity of applicant identification documents; administers and grades written drivers examinations; administers vision tests to driver's license applicants; codes applications according to results; explains incorrect test responses to applicants; operates photographic equipment in order to issue a driver's license and/or photo identification; serves as information clerk for Facility, directing applicants and public to appropriate area for service; enters applications, other drivers license or related form and/or applicant information on computer terminal to update records.
• Performs cashier’s functions for driver’s license and motor vehicle fees, balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
• Reviews and completes motor vehicle registration applications; reviews fee checks and assures that necessary attachments are present; accepts cash or check for fees and prepares for final processing; performs manual or automated sticker sales.
• Performs other duties as required or assigned.

Specific Skills:

• Requires working knowledge of business English, spelling and commercial arithmetic.
• Requires working knowledge of office methods, practices and procedures.
• Requires elementary knowledge of basic bookkeeping procedures and techniques.
• Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
• Requires ability to maintain records of some complexity.
• Requires ability to deal tactfully with the public and to maintain satisfactory working relationships with other employees.
• Requires ability to communicate both orally and in writing.
• Requires ability to operate in an independent manner within defined procedures.
• Requires ability to lift/carry 0 – 25 lbs. and to travel to other facilities and/or mobile locations to perform assigned duties.

Education and Work Experience:

Requires knowledge, skill and mental development equivalent to the completion of elementary school AND one year of general office experience, preferably including six months in a driver or motor vehicle facility and operation of keyboarding equipment.

Application Process: 

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

 Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.