General Automotive Manager

Company : Merlin Complete Auto Care

Job Type : Full Time

Dekalb, Il 60115

Number of Applicants

000+

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Job Description - General Automotive Manager

Benefits:

PTO Available

5 Day Work Week

Tool Rewards Program

Earn downpayment assistance towards a new home

Business Ownership Opportunities

Uniforms Provided

Paid Training

As a Merlin Complete Auto Care employee you can:

Follow a career path that provides you with equity assistance to purchase your own Merlin Shop.

Kickstart your career as an entry-level technician with the tools you need.

Earn money toward the purchase of a new home.

Receive ongoing training, both hands-on and online, to advance your skill set.

Be part of a brand that specializes in vehicle longevity in a locally-owned center.

Company Overview
Employees are the magic key to Merlin’s success. Whether you’re an industry veteran or just starting your career, Merlin Complete Auto Care offers competitive wages and benefits with a variety of employment positions and unique programs. Participation in the Merlin Motivation and Achievement Programs (M.A.P.S.) can help you achieve your goals whether they are to start your automotive career to owning your own Merlin Shop.

Job Summary
Senior-level position for a high-energy person who oversees and manages the overall day-to-day operations of a Merlin Shop. The ideal candidate must be focused on customer satisfaction and shop profitability, be able to execute the Merlin sales process, and enforce other policies and procedures while maintaining a professional image.

Responsibilities

Provides day-to-day leadership and motivation of the shop team with a commitment to customer satisfaction.

Enforces and executes Merlin’s sales process and procedures to maintain a professional image and profitable operation.

Duties and responsibilities include inventory/cash control, facility image and upkeep, and recruitment and growth of employees through online and offsite training.

Other duties and responsibilities of this position also include cash management and daily record keeping, managing shop maintenance schedules, and achieving sales and traffic goals.

Education & Certification:

Automotive Service Excellence (ASE) Certifications in management, or equivalent, are an advantage.

Continuing education in leadership, financial management, or automotive-specific courses is beneficial.

Experience:

5+ years of experience in retail management or similar roles, with a proven track record of driving sales, profitability, and customer satisfaction.

Extensive experience in team leadership, including recruiting, training, and managing staff across various departments (sales, service, parts, finance).

Strong background in sales strategy, customer service management, and dealership operations.

Skills & Knowledge:.

Strong financial acumen, with experience in budgeting, financial analysis, and managing profit and loss statements.

Excellent leadership and team management skills, with the ability to inspire and motivate employees to achieve high performance.

Customer relationship management expertise, with a focus on enhancing the customer experience and maintaining high levels of customer satisfaction.

Additional Qualifications:

Valid driver’s license

Bilingual abilities are a plus, particularly in regions with diverse customer bases.

At Merlin Complete Auto Care, we know that employees are the key to our success and are seeking those who share our enthusiasm in showing customers that “Life is Better Without Car Payments” by helping them enjoy the full life of their vehicle.

Whether you are an industry veteran or just starting out on your career path, Merlin Complete Auto Care offers more than just good wages and fringe benefits with a variety of employment positions and unique programs. Participating in the Merlin Motivation and Achievement Programs (M.A.P.S.) can help you achieve your goals whether they are to start your automotive career to owning your own Merlin Shop.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Merlins Complete Auto Care Corporate.

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General Automotive Manager

Job Description - General Automotive Manager

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