We are looking for an experienced and passionate Restaurant General Manager to join our team.
As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Manage restaurant’s tech stack.
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop hourly and salary staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluate staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:
- Ideally, 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 5+ years of experience customer service management
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill s
- Culinary school diploma or BS degree in Business Administration
Complete our short application today!
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Sickies Garage Burgers & Brews was established in 2012 as a casual, garage-themed restaurant boasting
a variety of freshly-made, extreme burger creations and craft beer pairings, plus much more.
Currently, Sickies Garage has nine locations across North Dakota, South Dakota, Nebraska, Nevada, and
Florida. The newest location opened in 2020 on the world-famous Las Vegas Strip, and additional
restaurants are under construction in Florida and beyond. The national expansion of Sickies Garage
provides employees with a unique opportunity for mobility, growth within, and relocation.
Customers enjoy the large selection of award-winning burgers, wings and more, supporting the “50
Burgers, 50 Brews” tagline. The garage-theme environment features car and motorcycle memorabilia
and gives the feeling of small-town nostalgia, making for a fun environment for burger-lovers, families,
and travelers of all ages and demographics. Service is friendly, casual, and highly efficient, with well engineered back of house operations, providing speedy service and delicious food.
Headquartered in Fargo, ND, Sickies Garage’s Midwestern-roots help create a culture that rewards
strong work ethics, integrity, and personal accountability. Our valued team members play an integral
role in the success and growth of Sickies Garage throughout the country.