General Manager

Description

Job Summary

As a CHeBA HUT General Manager, you will be responsible to lead and drive the daily operations of your shop. You will manage all areas of the shop and commit to providing a unique and enjoyable experience for customers and crew. While overseeing the hourly crew members you will be responsible for all administrative and leadership functions in order to perpetuate smooth operations. You will report to your area district manager.

The CHeBA HUT GM will have two AGM's to assist in the restaurant operations management. The GM is responsible to coach and guide the AGM's leading by example. CHeBA HUT is super excited to train an develop from within always growing our homies for successful careers. We are looking for servant leaders that enjoy people and assisting them in this thing we call life; while offering a work environment where everyone is welcomed and can enjoy making the best "toasted" subs our guests have ever had!

CHeBA HUT General Managers will enjoy flexible schedules, full-time hours, paid time off, competitive pay and partially paid health benefits. We hold bi-annual homie celebrations in addition to the fun community celebrations like 420 and back-to-school, free quarterly swag. We also offer discounts through perks@werk and shoes for crews. 

Key responsibilities

Leadership

•  Understand that management is a process designed to maintain and steadily improve current performance whereas leadership consists of visionary thinking and the process of bringing about change
•  Motivate and Inspire a diverse group of individuals to engage in the process
•  Implement CHeBA HUT policies and procedures To ensure the safety and security of the customers and the crew
•  Set direction, build an inspiring vision, and create opportunities for growth and success
•  Lead by example with role-model behaviors that exemplify theCHeBA HUT mission and our core values
•  Take every available opportunity, with every available crew member, to Coach, develop, and reinforce great habits+
•  Be approachable and accessible. Be available to answer questions/assist at all times

Development

•  Train your team according to the CHeBA HUT training systems, tools, and procedures
•  Recruit, hire, and train in order to fulfill staffing needs based on business volume
•  Maintain a leadership team of at least 4(four) managers, including self
•  Commit to facilitating quarterly all- staff developmental meetings and bi-annual performance evaluations
•  Practice shoulder-to-shoulder coaching and provide in-the-moment feedback
•  Identify talent and foster growth

Shared Vision

•  Be a leader that has the vision and conviction that a dream can be achieved. Inspire the energy to get it done.
• Create an inspiring vision of the future
• Motivate and inspire your team to engage with the vision
• Manage delivery of the vision
• Coach and develop your team to be more effective at achieving the vision
•  Possess the willingness to change and adapt
•  Conduct bi-weekly manager meetings to keep your leadership team focused and your vision clear

Financial expectations & process management

•  Build relationships, network, and sales through effective and strategic marketing plans
•  Manage food, beverage, labor, and controllable costs as outlined by store budget
•  Practice proper payroll and accounting procedures with integrity
•  Perform duties in a timely manner, and submit documentation within required timelines

Requirements

Required experience, abilities, and skills

•  Think “shop first” / ”customer first”
•  Demonstrate integrity
•  Demonstrate self-direction
•  Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware.
•  Ability to establish priorities
•  Ability to resolve customer and crew issues
•  Ability to work in a diverse culture
•  Ability to follow oral and written instruction
•  Ability to receive/give direction
•  Ability to lift to 47 lbs
•  Ability to work well under physically and mentally stressful situations
•  Responsible alcohol service training
•  Food safety/handling training (as req’d by state)
•  Consistent access to a working smart phone
•  24-hour accountability
•  Good mobility
•  Stamina to work a 10-hour shift
•  Standing for long periods of time
• Overtime may be required