WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.
WHO WE ARE LOOKING FOR:
With two thriving salons, we are seeking a passionate and results-driven Manager to lead our teams and uphold the exceptional standards our guests know and love. As the General Manager, you’ll be the heartbeat of our salons—leading with integrity, inspiring your team, and ensuring every guest receives a personalized, unforgettable experience. You’ll oversee daily operations, drive performance, and cultivate a culture of excellence across both locations.
KEY RESPONSIBILITIES:
Business Growth
- Exceptional ability to sell memberships, upgrades and retail products
- Implement strategies for local marketing initiatives, events, and promotions
- Analyze financial performance and identify opportunities for growth and efficiency
Guest Experience
- Ensure every guest receives a warm welcome, personalized consultation, and flawless service
- Resolve guest concerns with professionalism and a solution-oriented mindset
- Foster a salon culture that prioritizes hospitality, cleanliness, and comfort
Team Leadership
- Lead, coach, and inspire a team of Lash Stylists and Front Desk/Sales Associates
- Conduct regular performance reviews and provide ongoing training and mentorship
- Recruit and onboard top talent who embody The Lash Lounge brand and values
Salon Operations
- Manage daily operations across two Lash Lounge salons, ensuring consistency in service and brand standards
- Oversee scheduling, payroll, and staffing to maintain optimal coverage and efficiency
- Monitor KPIs including appointment volume, membership growth, retail sales, and guest satisfaction
- Manage inventory, ordering, and vendor relationships for lash products and retail
WHAT WE ARE LOOKING FOR:
- 3+ years of multi-location salon, spa, or retail management experience
- Demonstrated success driving membership sales in a salon, spa or luxury environment
- Proven leadership skills with a passion for team development
- Strong organizational and communication abilities
- Familiarity with salon management software, preferably Mindbody
- Knowledge of lash services and beauty industry trends is a plus
- Ability to travel between studio locations as needed
- Social media experience is a plus
WHY JOIN OUR TEAM?
- Salary + bonus; commensurate with experience
- Paid time off
- Complimentary lash services and product discounts
If you take pride in growing a business, providing the ultimate experience for your guests and motivating a team, please submit your resume. We would love to meet you!
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
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