General Manager

Summary of the Role:

The General Manager manages the daily operations of the dispensary, including staff training and management, regulatory compliance, cash handling and sales. Primary duties of this role include ensuring dispensary operations support sales and marketing goals while maintaining inventory within a secure, fully compliant facility. 

Key Responsibilities: 

• Manages all daily operations of the Dispensary
• Responsible for P&L performance
• Implements and maintains compliant standard operating procedures for dispensing, inventory management, and all sales support tasks
• Provides high-level patient service and oversight of staff/patient interaction
• Responsible for staff training, orienting, disciplinary actions, employee relations and performance appraisals
• Creates schedules for all staff within the facility
• Maintains business management platforms and ensures all technology systems operate effectively
• Tracks and monitors inventory using the state inventory tracking system and business management platforms
• Oversees the receiving process for all incoming regulated and unregulated products in conjunction with Inventory Manager
• Physically audits inventory for accuracy against inventory tracking system and business management platform data at designated intervals (daily, weekly, quarterly, annually) with Inventory Manager
• Prevents diversion through enforcing company policies, procedures, and state regulations
• Handles all areas of cash management in compliance with company policies

Qualifications: 

• 5+ Years general management experience required
• Experience managing high volume business
• Retail experience in the marijuana industry preferred but not required
• P&L and budget management knowledge
• Be a multi-tasking, organized, innovative and effective leader who can motivate their staff through strong employee engagement
• Able to develop and mentor staff to a high level of execution in all areas of operation
• Must demonstrate empathy and a passion for serving a diverse customer base
• Must be 21 years of age or older
• Must be able to pass a criminal background check
• Demonstrate proven financial acumen/success
• Strong verbal communication and basic math skills required
• Must demonstrate a proficiency for technology
• Able to stand for long periods of time
• Bi-lingual, English and Spanish a plus
• Comfortable being under constant video surveillance

Physical and Environmental Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Ability to work up to 10 hours a day and rotating shifts  
• Flexible schedule availability including nights, weekends and holidays  
• Ability to lift, push, and pull 50 pounds  
• Ability to sit, squat, bend, and kneel repetitively throughout a workday  
• Ability to stand for extended periods of time  
• Extended computer usage
• Work environments that include exposure to, but not limited to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.  

FRX is an equal opportunity employer that does not discriminate based on race, creed, color, national origin, ancestry, age, marital status, sexual orientation, genetic information, pregnancy, sex, gender identity or expression, disability, or because of the liability for service in the armed forces of the United States or the nationality of any individual, or any other characteristic protected by applicable federal, state, or local laws.  ​