General Manager

We are looking to fill the General Manager role in our Pottstown, Pennsylvania dealership location.

We offer great income potential and advancement opportunities, AND our managers have the ability to have a healthy work-life balance!

Responsibilities:

·Leadership & Team Management:
Lead, manage, and mentor the sales team to achieve individual and team performance goals. Provide daily oversight and support to ensure a high-performing, motivated, and professional sales force.

·Training & Development:
Implement ongoing training programs to improve product knowledge, customer service, and sales techniques. Identify development needs and create action plans for continuous staff improvement.

· Hiring & Staffing:
Collaborate with the recruiting team to identify staffing needs, conduct interviews, and make hiring decisions. Ensure proper onboarding and integration of new hires.

· Sales Operations & Deal Structuring:
Actively desk deals, provide deal support, and assist with closing transactions when necessary. Ensure pricing, financing, and paperwork are completed efficiently and accurately.

· Customer Experience & Relationship Management:
Foster strong relationships with customers to ensure satisfaction, repeat business, and positive reviews. Resolve escalated customer issues professionally and promptly.

· Inventory & Lot Management:
Work with inventory managers to ensure optimal RV stock levels, proper merchandising, and timely delivery of units. Monitor and adjust inventory mix based on market trends and sales performance.

· Performance Monitoring & Reporting:
Analyze key performance indicators (KPIs), set monthly sales targets, and develop action plans to meet or exceed dealership goals. Report results to ownership or senior leadership.

· Compliance & Process Management:
Ensure all sales activities comply with local, state, and federal regulations. Maintain dealership processes and uphold company policies and procedures.

· Other Duties as Assigned:
Perform additional tasks and responsibilities as directed by ownership or executive leadership.

• Graduate of formal automotive/sales finance training program
• 2 years of automotive management experience in a high-volume sales environment
• Strong computer skills
• Experience with Motility software preferred
• Knowledge of federal, state, and local laws, which govern retail

Essential Characteristics:

• Hustle: We are self-motivated, driven and never satisfied.
• Humble: We are trainable, coachable, and confident... not arrogant.
• Reliable: We do what we say we're going to do, when we say we're going to do it... every time.
• Loyalty: We are committed to the success of the company through ups and downs because this is our career
• Team Player: We are stronger as one. We help each other, regardless of department or position.

We comply with all federal, state, and local laws prohibiting employment discrimination of any kind. We are an at-will employer and can terminate its employment relationship at any time, with or without cause.

We offer an excellent benefits package to all eligible employees including:

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short & Long Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay