General Manager

Champion Hills—an award-winning private club and vibrant mountain residential community— invites qualified candidates to apply for the position of Chief Operating Officer / General Manager (COO/GM). Surrounded by 732 acres of Blue Ridge beauty, Champion Hills combines a nationally recognized Tom Fazio golf course with a welcoming, active club culture and luxury mountain living. Together, the Champion Hills Club and Property Owners Association operate a $10M enterprise, serving engaged members and residents who proudly call this community home.

This opportunity is ideal for a visible, relationship-driven executive with strong business discipline, a strategic understanding of facilities and infrastructure, a passion for food & beverage excellence, and an appreciation for exceptional golf operations and course conditioning. The COO/GM will lead a lifestyle-focused organization where hospitality, operational strength, and community pride go hand in hand.

The Opportunity:
This position serves as Chief Operating Officer/ General Manager overseeing all Club and POA functions, culture, financial strategy, infrastructure care, capital planning, and golf operations. Champion Hills’ Fazio course is a signature asset, requiring collaborative leadership between golf professionals, agronomy, and clubhouse teams to deliver an outstanding golf experience on the course and in every department that touches the golfer’s journey. With over 65% of members living full-time in the community, infrastructure stewardship, capital asset planning, and awareness of real estate value drivers are essential. Dining at the clubhouse is
also a defining experience, demanding a leader skilled in food & beverage operations, service standards, menu collaboration, and cost management. The COO/GM partners closely with the Club Board of Governors and Property Owners Association (POA) Board, and is responsible for timely, clear, and proactive communication with members, residents, and staff. Ideal

Candidate Profile Champion Hills seeks a COO/GM who is:
People-First and Visible
• Approachable and active among members, golfers, and staff
• Forms genuine relationships that inspire engagement and trust

Golf-Savvy and Course-Aware
• Understands that the golf experience extends beyond the course
• Values close alignment between golf operations, agronomy, F&B, clubhouse services, and events
• Appreciates how conditioning, hospitality, and service influence satisfaction and membership value

F&B-Driven and Service-Focused
• Passionate about culinary excellence and personalized service
• Experienced in restaurant operations, menu collaboration, staffing, and service training

Infrastructure- and Real Estate–Aware
• Recognizes how facilities, roads, utilities, landscaping, and capital upkeep protect lifestyle and property values
• Makes decisions that enhance community desirability and operational sustainability

Business-Smart and Strategic
• Skilled in budgeting, financial planning, capital projects, and operational discipline
• Leads a complex, multi-department enterprise with a collaborative, team-driven approach

Interdepartmental Connector
• Promotes strong coordination between golf, agronomy, F&B, clubhouse, recreation, maintenance, and POA functions
• Eliminates silos and ensures seamless, member-first experiences across all touch points

Governance-Savvy
• Operates as COO, implementing Board policies and advising with informed, strategic recommendations
• Communicates proactively, clearly, and on time with leadership, staff, and membership

Key Responsibilities
• Serve as COO overseeing Club and POA operations, culture, talent, and strategy
• Lead and elevate golf operations and golf course maintenance in partnership with golf and agronomy leadership
• Oversees the enhancement of all food and beverage programs, staffing, and member experience
• Promote interdepartmental collaboration and communication across all amenity and service areas
• Direct financial strategy, budgeting, forecasting, reporting, and capital management
• Maintain infrastructure and community amenities to protect property value and experience
• Develop and mentor department leaders, fostering accountability and service culture
• Communicate consistently and timely with the Board, committees, staff, and membership
• Support lifestyle programming that builds connection, pride, and community identity

Qualifications
• Proven senior leadership in private clubs, luxury resorts, or residential lifestyle communities
• Demonstrated success in food & beverage leadership and service culture development
• Experience overseeing golf operations or working closely with golf and agronomy teams
• Experience managing infrastructure assets, capital budgets, or community facilities
• Awareness of how operational decisions influence real estate value and membership satisfaction
• Strong financial, communication, and relationship leadership skills
• CCM or CCE preferred but not required

Lifestyle & Location
Hendersonville, NC offers four-season mountain living, a charming historic downtown, and proximity to Asheville’s culinary and arts scene. Hiking, waterfalls, golf, cycling, and outdoor recreation surround the community, where residents and staff enjoy a relaxed yet engaged lifestyle rooted in nature and connection.

How to Apply
Qualified candidates should submit a resume and cover letter describing:
• Leadership philosophy
• Food & beverage experience
• Golf operations and/or agronomy collaboration
• Infrastructure or real estate awareness
• Approach to communication and community-focused hospitality