General Manager

We are seeking an experienced, dynamic General Manager to lead the operations of our high-volume, elegant brunch restaurant. The ideal candidate will embody both refined hospitality and strong business acumen—capable of creating exceptional guest experiences while maintaining efficiency, consistency, and profitability.

Key Responsibilities

Leadership & Team Management

• Lead, train, and motivate a team of managers, servers, bartenders, hosts, and kitchen staff.

• Foster a culture of hospitality, professionalism, and teamwork.

• Conduct regular staff meetings and performance reviews to ensure alignment with service standards.

Guest Experience

• Ensure that every guest enjoys a warm, welcoming, and elevated dining experience.

• Maintain high standards for service, presentation, and cleanliness.

• Handle guest feedback and resolve issues promptly and graciously.

Operations & Financial Management

• Oversee daily operations including scheduling, inventory, and opening/closing procedures.

• Manage budgets, labor costs, performance to meet financial goals.

• Collaborate with the culinary team to ensure consistent quality and menu execution.

Sales & Marketing

• Develop and execute strategies to drive sales, reservations, and repeat business.

• Work with marketing and events teams on promotions, holidays, and special activations.

• Represent the brand with professionalism and enthusiasm in the local community.

Compliance & Safety

• Ensure compliance with all health, safety, and employment regulations.

• Maintain up-to-date permits, licenses, and sanitation standards.

Qualifications

• Strong leadership, communication, and organizational skills.

• Proven success managing P&L and achieving financial targets.

• Excellent interpersonal skills with a guest-first mindset.

• Familiarity= with Toast POS systems, scheduling software, and modern restaurant management tools.