General Manager

StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are passionate about health & fitness and enthusiastic about helping others feel great. Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand.

The General Manager will be responsible for driving top tier performance of multiple studios compared to the national brand average of various KPI's.

COMPENSATION & PERKS:

• Health Benefits
• Complimentary membership to StretchLab (>$2K annual value)
• Opportunity for advancement (multiple locations and brands)
• Paid training
• Up to 50% off retail merchandise

REQUIREMENTS:

• Strong sales & leadership experience
• Positive attitude and affinity to help others achieve goals
• Confident in generating personal sales and training Sales Reps
• Clear oral and written communication
• Excellent interpersonal skills (in person and by phone)
• Solution-based and results oriented with a competitive spirit
• Ability to recognize areas of improvement and make changes using good judgment
• Professional, punctual, reliable, neat and organized
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers & clients
• Functional computer skills -- POS / Booking software (i.e. Club Ready); Google Sheets / Docs

*This is a full-time position. Candidate must be able to work a flexible schedule with nights and weekend availability.

DUTIES:

• Cross-functional and multi-location team leadership
• Lead generation including Grass Roots Marketing and networking
• Drive and retain membership sales
• Supervise Sales Representatives and manage staff schedule
• Collect out-standing dues
• Maintain cleanliness and organization of the Studio
• Enforce studio policies and procedures
• Provide exceptional level of customer service at the studio to existing members via face-to-face service, phone and email
• Become proficient at Club Ready software to troubleshoot client account inquiries and possible sales opportunities
• Coordinate community & corporate wellness events
• Other duties as assigned

DESIRED ATTRIBUTES:

• Leads with passion
• Loves to sell
• Easily relates to people
• Energetic
• Empathetic
• Team player