General Manager

• Provide exceptional customer service to ensure an excellent experience for our guests and residents. 

• Ensure that the property is clean and attractive in order to maximize occupancy. 

• Manage seasonal sales staff. 

• Recruit, onboard and train top quality employees. 

• Engage guests and residents with daily, weekly and monthly activities and events. 

• Partner with the marketing team to attract new residents and guests.

• Prepare, analyze and manage the operational budget of the property and improve profitability. 

Experience & skills you need:

• Bachelor’s degree, or an equivalent combination of education and experience. 
• 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting. 
• Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful. 
• Experience managing a team of at least 50 employees. 
• Sales and/or marketing experience preferred. 
• Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues. 
• Understanding of the complex operational responsibilities associated with this role. 
• Experience with Microsoft Office and other web-based applications, including financial systems. 
• Valid driver’s license, good driving record and current auto insurance.